Software Outsourcing Services

Platform-orchestrated software outsourcing. 400+ permanent engineers deployed through SEOP in under 21 days, AI-augmented delivery, and real-time sprint visibility.

13+

Years of Service

94%

Client Renewal Rate

400+

Global Clients

<21-Days

Ave. Onboarding

Is this right for you?

When Software Outsourcing Is the Right Call

Software Outsourcing Is Right For You:

  • You are constrained by engineering bandwidth, not by product strategy. Your roadmap is clear; the bottleneck is delivery capacity.
  • Hiring full-time would take 4 to 8 months and cost $100K+ per engineer. An outsourced engagement starts in week one with no recruitment overhead.
  • You need specialised skills (AI, DevOps, FinTech compliance, mobile) that are hard to hire short-term. Our 10,000+ specialist bench covers most niche domains.
  • You are maintaining legacy systems that drain in-house team time. Outsourcing maintenance frees your in-house team to focus on differentiating product work.
  • You need real-time delivery visibility, not status meetings. Our SEOP platform gives you sprint metrics, DORA benchmarks, and risk alerts as a default.
  • You are in a regulated industry and need compliance baked into delivery. POPIA, GDPR, ISO 27001, SOC 2, and PCI DSS are standard, not add-ons.
  • You want flexible capacity without lock-in. Scale up, down, or pause monthly without re-contracting.

Consider Alternatives When:

  • You are pre-product-market-fit and the work is research-heavy. If product strategy is still being formed, in-house experimentation moves faster than rewriting an outsourced contract. See our guide to outsourcing for MVP development for the conditions where outsourcing an MVP makes sense.
  • The work is the learning your in-house team needs. If the team needs to learn the technology, the customer, or the operating model, outsourcing transfers the learning out.
  • You are deciding between insourcing, outsourcing, and hybrid models. Our complete guide to outsourcing vs insourcing vs hybrid outsourcing covers the trade-offs in detail.
  • You need a fixed-scope, fixed-price project under $50K. Custom outsourcing engagements typically start at $75K+. Smaller scope may fit a low-code or off-the-shelf solution better.
What we build

What's Included in Our Software Outsourcing Services

Software outsourcing built for engineering leaders who need predictable output, not invoice surprises. Every engagement runs through our SEOP platform, AI Agent Gateway, and a senior-led delivery team that integrates with your tools, your standups, and your codebase from day one.

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Full Outsourced Product Development

Complete delivery squads (engineers, leads, QA, DevOps, designers) shipping end-to-end product builds. Best for teams that need a self-contained engineering function without a 4 to 8 month hiring cycle. Covered in detail on our Product Development as a Service page.

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Software Maintenance and Enhancements

Ongoing maintenance, technical-debt reduction, security patching, and enhancement work for production software. Variable cost, scalable up and down by sprint, no bench-warming. Covered in our Software Maintenance and Support service.

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Continuous Delivery and Improvement Cycles

Two-week sprint cycles with documented Definitions of Done, automated testing, and continuous deployment. Production deployments measured in deployments-per-week, not deployments-per-quarter. DORA metrics tracked automatically.

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AI Agent Delivery Pipelines

QA agents running automated regression suites, code-review agents flagging vulnerabilities, sprint-coaching agents surfacing blockers before they hit. Our AI Agent Gateway integrates with your existing toolchain (Jira, GitHub, Azure DevOps) and reduces manual delivery overhead by 30 to 50 percent across our client engagements.

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Developer Analytics and Engineering Observability

Real-time sprint velocity, deployment frequency, lead time, change failure rate, and team utilisation through the SEOP dashboard. No more black-box delivery. Status updates are queries, not meetings. Covered in our Engineering Observability service.

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Banking-Grade Compliance

Built for FinTech, Banking, Insurance, and other regulated industries. POPIA, GDPR, and ISO 27001 standards baked in from day one. Centralised audit trails, role-based access, and data-residency controls. Compliance is not a gate at the end of the engagement; it is automated into the delivery pipeline.

Our Approach

How We Approach Software Outsourcing

Three things separate Scrums.com software outsourcing from traditional outsourcing: a permanent engineering bench, AI-augmented delivery, and platform-first governance. Every engagement is shaped by what works at scale for regulated software, not by what is easiest to bill.

Permanent Engineering Bench, Not a Recruitment Race

Most outsourcing partners start hiring after the contract is signed. We do not. 400+ permanent engineers and 10,000+ vetted global specialists are already on bench, ready to deploy in under 21 days. Stage fit, domain fit, and seniority ratio are matched to your engagement, not negotiated against your timeline.

The result: time-to-first-commit is measured in weeks, not months. Engineers stay on your engagement long enough to build institutional knowledge. Turnover is your turnover, not contract turnover.

AI-Augmented Delivery, Built into the Pipeline

Every engineer on a Scrums.com engagement works alongside AI agents that automate the lowest-leverage parts of delivery: regression test runs, code review pre-checks, sprint reporting, dependency analysis. Our AI Agent Gateway integrates with your existing tools.

This is not AI replacing engineers. It is AI removing the manual overhead that erodes engineering velocity at scale, so your team ships more, faster, with better quality signals.

Platform-First Governance and Visibility

Every engagement runs through our Software Engineering Orchestration Platform (SEOP). You get real-time sprint tracking, automated DORA metrics, AI-powered risk detection, and centralised integration with Jira, GitHub, GitLab, Slack, and Azure DevOps.

The benefit for engineering leaders: status updates are queries, not meetings. Risks surface before they become incidents. Compliance evidence is automated. The benefit for finance leaders: predictable monthly burn, no scope-creep invoicing.

Our Process

How Software Outsourcing Works at Scrums.com

Four phases, structured for predictable delivery and built to align with how engineering teams actually work.

1. Discovery and Architecture (Week 1-2)

  • Stakeholder interviews with product, engineering, and (where relevant) compliance teams to understand business goals, technical constraints, and regulatory posture
  • Architecture review of existing systems, integrations, security baselines, and tooling
  • Engagement-shape decision: Dedicated Team, Product Development as a Service, Staff Augmentation, or AI-led pipeline
  • Team composition matched to your stage, domain, and seniority requirements

Deliverable: Engagement plan, sprint cadence, and named team deployment schedule.

2. Team Deployment (Week 2-3)

  • Senior leads embedded in your standups, code reviews, and sprint planning from day one
  • SEOP platform setup connecting Jira, GitHub or GitLab, CI/CD pipelines, and Slack
  • AI Agent Gateway provisioning for QA, code review, and sprint analytics
  • Compliance scaffolding for SOC 2, ISO 27001, POPIA, GDPR (where applicable)

Deliverable: Team operational, full visibility live in SEOP, first sprint kicked off in under 21 days.

3. Delivery and Automation (Ongoing Sprints)

  • Two-week sprints with shared backlog ownership, automated CI/CD, and end-of-sprint demos
  • AI-augmented QA running regression, security, and performance suites on every commit
  • DORA metrics tracked automatically: deployment frequency, lead time, change failure rate, MTTR
  • Real-time risk detection via SEOP, surfacing blockers before they hit the sprint deadline

Deliverable: Working software shipped every two weeks. Compliance evidence automated and audit-ready.

4. Scale and Optimise (Ongoing)

  • Capacity adjustments by sprint, not by quarter, with engineers added or reduced based on roadmap
  • Technical debt reduction tracked as a first-class deliverable, not a wishlist
  • Performance and reliability optimisation with quarterly architecture reviews
  • Quarterly business reviews with sprint metrics, financial reporting, and roadmap alignment

Deliverable: Stable, evolving software with continuous delivery and automated governance.

Ready to Outsource Software Engineering That Actually Ships?

Deploy AI-augmented engineering squads in under 21 days. Real-time delivery visibility through our SEOP platform. 40 to 60 percent cost savings versus US and UK agencies. Banking-grade compliance baked in. Trusted by FinTech, Banking, and Insurance leaders.

Technologies

Technologies We Work With

Our engineers are fluent across modern and legacy stacks. We adapt to your existing tooling, infrastructure, and architectural patterns; we recommend stack changes only when they materially affect delivery outcomes.

Not seeing a technology?

We work with over 113 technologies ensuring we can match your tech stack.
Providing Software services Since 2012

What Our Clients Say

13 Years of Software Specialization
"Our Scrums.com team members are high-impact, hard working, always available, and fun to have around. Thanks a million!"
MassMart Powered by WallMart logomark
CTO, MassMart
3x
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Faster than industry average
200%
Productivity Boost
94%
Medal star icon
Client Renewal Rate
"The Scrums.com team often pre-empted and identified solutions and enhancements to our project, going over and above to make it a success."
Volkswagen logo
CX Expert, Volkswagen
Partners
"Over the past couple of years, their top-tier devs and QAs have plugged seamlessly into Payfast by Network, turbo-charging our sprints without a hitch"
Payfast by Network logo
Engineering Manager, Payfast
Transparent Pricing

Software Outsourcing Pricing

What Determines Software Outsourcing Cost

Software outsourcing pricing varies based on team composition, geography, engagement model, and compliance scope. The factors that move the number most:

  • Team size and seniority. A 4-engineer squad with one senior tech lead costs roughly half of an 8-engineer enterprise team with senior leads, architects, and DevOps specialists.
  • Engagement model. Dedicated Teams have higher fixed cost but lower marginal cost as work grows; Staff Augmentation is variable; Product Development as a Service is fixed-price.
  • Compliance scope. SOC 2, PCI DSS, HIPAA, POPIA, GDPR, and ISO 27001 add documentation, audit, and security work to every sprint.
  • Tech stack and architecture complexity. AI/ML, blockchain, real-time systems, and legacy integrations require specialist seniority and add complexity.
  • Geography of the delivery team. US and UK agencies typically charge $150 to $300 per hour. Our African engineering bench delivers at 40 to 60 percent lower cost without quality compromise.

Industry Benchmarks

Useful starting ranges, not commitments:

  • Small dedicated team (3 to 5 engineers, 6 to 12 months): $200K to $500K total engagement.
  • Mid-sized team (6 to 10 engineers, 12+ months): $500K to $1.5M annually.
  • Enterprise team (10+ engineers across multiple squads): $1.5M+ annually.
  • Staff augmentation specialist: $5K to $15K per engineer per month.
  • Maintenance and support retainer: $10K to $50K per month depending on coverage.

The Scrums.com Advantage

We combine permanent African engineering talent with AI-augmented delivery to ship enterprise-grade software at 40 to 60 percent cost savings versus US and UK agencies, without sacrificing seniority, compliance posture, or delivery predictability.

  • Transparent monthly burn. Subscription-based pricing, no scope-creep invoicing.
  • Platform-first governance. SEOP tracks every sprint and surfaces every metric.
  • AI-augmented teams. Lower delivery overhead, higher engineering velocity.
  • No lock-ins. Scale, pause, or end month-to-month.

View our pricing models or request a custom quote based on your specific scope and team requirements.

Industries & Use Cases

Industries We Outsource Software For

We specialise in software outsourcing for FinTech, Banking, Insurance, and other regulated industries where compliance, security, and delivery predictability are not negotiable. Domain experience compounds; engineers who have shipped FinTech compliance work before save you months of regulatory learning.

Fintech

Our core domain. We outsource payment platforms, lending systems, embedded finance, ledger architectures, and AI-driven risk engines for fast-moving FinTech companies. Deep experience with PCI DSS, PSD2, cross-border payments, and DORA operational resilience requirements.

Banking & Financial Services

Enterprise-grade security, 24/7 uptime, and AML/KYC compliance. We outsource core banking systems, digital banking platforms, and payment infrastructure aligned to Basel, SOC 2, and DORA standards. Open-banking APIs, wealth management portals, and treasury platforms included.

Logistics & Supply Chain

Real-time tracking, complex routing, inventory management, and IoT integrations. We outsource warehouse management systems, last-mile delivery apps, and predictive routing engines for logistics operators with high-volume, real-time delivery demands.

Technology & SaaS

Cloud-native architectures, rapid feature deployment, and DevOps maturity. We outsource greenfield SaaS builds, legacy modernisation, and platform engineering for SaaS companies scaling from product-market fit to enterprise readiness.

Telecommunications

Low-latency performance, network integration, and 5G or IoT orchestration. We outsource OSS/BSS modernisation, real-time billing, and customer-experience platforms for telecom operators where uptime and scale are baseline requirements.

Insurance

Underwriting automation, policy management, claims processing, and customer portals. We outsource insurance platforms that meet POPIA, GDPR, and ISO regulatory standards and integrate with core insurance providers, including AI-driven fraud detection and on-demand insurance models.

Retail & Ecommerce

High-throughput checkout, omnichannel integration, and ERP and CRM connectivity. We outsource B2B wholesale platforms, DTC storefronts, and integration layers for retail operators handling millions of transactions and complex stock dynamics.

Healthcare & Telemedecine

HIPAA compliance, secure patient data handling, and EHR/EMR integrations. We outsource telehealth platforms, patient portals, and clinical workflow systems for regulated healthcare operators. Engineers come with HIPAA training, secure development practices, and integration experience with major EHR vendors.
FAQs

Software Outsourcing FAQs

What is software outsourcing?

Software outsourcing is the engagement model where an external engineering team builds, maintains, or scales software for you, instead of (or alongside) an in-house team. The right outsourcing engagement runs through a clear operating model (Dedicated Teams, Staff Augmentation, or fully managed Product Development as a Service) with explicit scope, governance, and delivery metrics.

When does software outsourcing make sense?

Outsourcing is the right structural decision when speed is the binding constraint, when your team needs specialised skills it does not have, when you want variable cost flexibility, or when in-house bandwidth is the bottleneck on shipping. It is the wrong call when product strategy is still in flux or when the work is the learning your in-house team needs.

How is Scrums.com software outsourcing different?

Three things: a permanent engineering bench (400+ engineers and 10,000+ vetted specialists), AI-augmented delivery pipelines (QA agents, code review agents, sprint analytics), and platform-first governance through SEOP. Every engagement is real-time visible, every sprint is metric-tracked, every risk surfaces before it becomes an incident.

How long does deployment take?

Engineering teams are deployed in under 21 days from signed contract. We start with a permanent bench, not from a recruitment race. The 21-day window covers stakeholder interviews, architecture review, team composition, SEOP setup, and first-sprint kickoff.

How much does software outsourcing cost?

Pricing varies by team size, seniority, engagement model, and compliance scope. Useful starting ranges: small dedicated team (3 to 5 engineers, 6 to 12 months) typically $200K to $500K; mid-sized team (6 to 10 engineers) $500K to $1.5M annually; staff augmentation specialists $5K to $15K per engineer per month. Our African engineering bench delivers 40 to 60 percent cost savings versus US and UK agencies.

Which industries do you outsource for?

FinTech, Banking, Insurance, Healthcare, SaaS, Logistics, Retail, and Telecommunications. We specialise in regulated industries where compliance (POPIA, GDPR, ISO 27001, SOC 2, PCI DSS, HIPAA, AML/KYC) is built into delivery, not bolted on after.

Do you handle compliance and security?

Yes. Compliance is automated into the delivery pipeline rather than gated at the end. SOC 2, PCI DSS, GDPR, POPIA, ISO 27001, and HIPAA are standard. Audit trails, role-based access, data residency controls, and centralised security baselines are operational from sprint one.

Can we scale up, down, or pause monthly?

Yes. All engagement models support monthly capacity adjustments. Add engineers, reduce capacity, or pause without re-contracting or penalties. This is one of the structural advantages of the platform-first model.

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