Telecommunications Software Development
In telecommunications, the pace of change is relentless, 5G rollout, IoT platforms, edge computing, and ever-higher customer expectations. Scrums.com helps telcos build, integrate, and scale software and AI-driven systems that keep you ahead of the network disruption curve.
Years of Service
Client Renewal Rate
Vetted Developers
Ave. Onboarding
Telecom Software That Powers Modern Networks
Build telecommunications platforms that support 5G, IoT, edge computing, and next-generation services. Our platform-first approach combines telecom domain expertise, AI-powered automation, and scalable architecture, delivering modern telco software at 40-60% lower cost than traditional system integrators.
- 5G network software for rapid service deployment
- OSS/BSS modernization from legacy to cloud-native
- IoT platform development supporting millions of devices
- Network automation reducing manual operations by 70%
- Edge computing solutions for low-latency applications
- Access 10,000+ specialists in telecom systems, network protocols, and carrier-grade platforms
Transform telecommunications infrastructure with SEOP's carrier-grade delivery framework.

Top Challenges Telecom Operators Face
Telecommunications operators struggle with legacy OSS/BSS systems, explosive IoT growth, 5G complexity, and intense competitive pressure. Without modern platforms and specialized expertise, telcos cannot launch services fast enough or operate efficiently enough to remain profitable.
Legacy OSS/BSS systems block agile innovation
Your operations and business support systems run on decades-old monolithic platforms. Launching new services (5G, IoT, edge) requires months of integration work. Every change risks stability. Meanwhile, MVNOs and digital-first competitors launch in weeks using modern cloud-native stacks.
High customer churn from poor digital experience
Customers expect self-service portals, instant plan changes, real-time data usage, and seamless omnichannel experiences. Legacy customer care systems can't deliver. Poor digital experience drives churn to competitors with better apps and portals. Acquisition costs skyrocket.
Cannot support IoT and 5G scale demands
IoT requires platforms supporting millions of devices with micro-billing and real-time provisioning. 5G demands network slicing, edge computing, and ultra-low latency. Legacy systems weren't designed for this scale or complexity. You need modern architecture or risk being left behind.
Partner ecosystem integration takes months
MVNOs, content providers, and enterprise customers demand API integrations. Your legacy systems lack modern APIs. Every integration is custom work taking 3-6 months. Partner onboarding delays cost revenue. You need API-first architecture and standardized integration patterns.
Network operations still heavily manual
Network configuration, fault management, and capacity planning require armies of engineers. Manual operations mean slow response to outages and missed optimization opportunities. Automation could reduce OpEx by 40-60% but legacy systems resist modern DevOps and orchestration tools.
Talent shortage in both legacy and modern stacks
Engineers who understand telecom protocols (SS7, Diameter, SIP) AND modern cloud/microservices are rare. Legacy vendor lock-in limits options. New graduates don't learn telco-specific technologies. Skills gap delays every modernization initiative and creates operational risk.
Key Outcomes Scrums.com Delivers
Agile Rollout of 5G, IoT, and Edge Services
Launch new telecommunications services 60% faster with modern, API-first platforms. Our 5G software supports network slicing, edge computing, and low-latency applications. IoT platforms handle millions of connected devices with real-time provisioning and micro-billing. Deploy services in weeks instead of quarters with cloud-native architectures.
Efficient OSS/BSS Modernization Without Disruption
Transform legacy operations and business support systems to cloud-native microservices using proven strangler fig patterns. Maintain 24/7 network operations while gradually replacing monolithic systems. Reduce OSS/BSS operational costs by 50% while improving service velocity and customer experience.
Improved Customer Experience Reduces Churn 35%
Launch self-service portals where customers manage plans, track data usage, and resolve issues 24/7. Mobile-first design works seamlessly across devices. Real-time notifications and AI chatbots handle routine inquiries instantly. Digital experiences that match or exceed pure-play digital competitors.
Scalable Platforms for Massive IoT and 5G Demands
Build telecommunications infrastructure that scales to support billions of IoT devices and 5G's demanding performance requirements. Handle 100x traffic growth without proportional cost increases. Elastic cloud infrastructure automatically scales during demand spikes, no more overprovisioning.
Network Automation Reduces OpEx 40-60%
Automate network configuration, fault detection, capacity planning, and service provisioning. AI-powered systems predict failures before they impact customers. Self-healing networks reduce mean time to recovery by 75%. Free operations teams to focus on strategic initiatives instead of manual tasks.
How Scrums.com Solves Telecom Development Challenges
We provide telecom domain expertise, OSS/BSS modernization specialists, and carrier-grade architecture designed for network operators, MVNOs, and telecommunications service providers. Our model delivers transformation with zero service disruption.
Software Engineering Orchestration Platform (SEOP)
Centralize telecommunications software delivery with unified visibility across OSS/BSS, network management, customer portals, and IoT platforms. SEOP provides real-time DORA metrics, service quality dashboards, and deployment tracking, ensuring carrier-grade reliability while maintaining development velocity.
AI Agent Gateway
Deploy AI agents for network optimization, predictive maintenance, customer service automation, and fraud detection. Our gateway integrates with OSS/BSS and network management systems while maintaining security and performance, accelerating innovation without compromising carrier-grade reliability.
Dedicated Development Teams
Access telecommunications specialists (OSS/BSS, 5G, VoIP, network protocols, IoT platforms) organized into high-performing squads. Pre-vetted for telecom domain knowledge and carrier-grade development practices. Experts in both legacy telco systems and modern cloud platforms. Deploy in 21 days.
Product Development as a Service (PDaaS)
Launch new telecom products (5G services, IoT platforms, customer portals, MVNO platforms, edge computing solutions) with end-to-end managed delivery. We handle discovery, architecture, development, testing, and deployment, while you maintain strategic control. Fixed timelines, carrier-grade quality.
Staff Augmentation
Fill critical skill gaps with specialized telecom engineers (network automation, OSS/BSS, 5G core, VoIP, IoT protocols, edge computing). Vetted for telecommunications domain knowledge and carrier-grade standards. Scale resources monthly as network modernization initiatives evolve.
Developer Analytics & Delivery Insights
Prove technology ROI with real-time velocity tracking, system performance monitoring, and network quality metrics. Monitor deployment frequency, service uptime, customer satisfaction scores, and operational cost reductions. Make data-driven decisions about network automation and modernization priorities.
What Our Clients Say

Our Telecommunications Software Development Approach
Our telecommunications software methodology combines carrier-grade reliability with the velocity modern networks demand:
1. Network & Systems Assessment
We start by mapping your current OSS/BSS architecture, network infrastructure, and service catalog. Our team assesses modernization opportunities, API requirements, and integration points. We prioritize initiatives that improve customer experience and reduce operational costs while maintaining 24/7 service availability.
2. Carrier-Grade Architecture Design
Cloud-native platforms designed specifically for telecommunications scale, reliability, and performance requirements. We architect for 99.999% availability, geographic redundancy, elastic scalability, and real-time performance. Built to support 5G, IoT, and edge computing from day one.
3. Agile Development with Telecom Expertise
Two-week sprints with automated testing, performance validation, and carrier-grade quality checks. Our developers understand telecom protocols (SIP, Diameter, SS7), standards (3GPP, ETSI), and operational requirements, no learning curve. Every sprint delivers production-ready features validated with realistic load testing.
4. OSS/BSS Modernization Without Service Impact
Proven strategies for transforming legacy operations and business support systems while maintaining 24/7 network operations. We use strangler fig patterns, event-driven architecture, and phased migration to gradually replace monolithic systems, zero customer-impacting downtime.
5. Network Automation & DevOps
Infrastructure-as-code, automated deployments, and continuous monitoring designed for carrier-grade networks. Deploy network services and configuration changes with confidence using CI/CD pipelines built for telecommunications reliability requirements. Automated rollback and self-healing capabilities ensure service continuity.
6. Continuous Optimization & Evolution
Post-launch monitoring, performance tuning, and capability enhancements. We track service quality metrics, customer satisfaction, operational costs, and network performance. Continuous optimization ensures your telecommunications platform evolves with technology trends (5G Advanced, 6G, new IoT protocols).
Why Leading Telcos Choose Scrums.comc
Platform-First Software Delivery
Our Software Engineering Orchestration Platform (SEOP) unifies tools, talent, and delivery into one intelligent layer—giving you real-time visibility and control.
AI-Enabled Talent
Every team operates within our AI-powered ecosystem via the Agent Gateway, increasing efficiency, reducing risk, and ensuring delivery quality.
Compliance & Governance
We understand industry regulations. Our delivery model includes compliance-first architecture, audit trails, and controlled AI deployment that adapts to your sector's requirements.
Transparent, Real-Time Analytics
No black boxes. Access live dashboards showing velocity, blockers, DORA metrics, and team performance across every sprint.
Telecommunications Success Stories
Common Telecommunications Software Development Questions
Do you have experience with OSS/BSS systems and telecom protocols?
Yes. Our developers have deep expertise in OSS/BSS platforms (Ericsson, Nokia, Amdocs, Netcracker), telecom protocols (SIP, Diameter, SS7, RADIUS), and 3GPP standards. We've modernized legacy systems for major operators while maintaining carrier-grade service levels and regulatory compliance.
Can you help us launch 5G services and IoT platforms?
Absolutely. We've built 5G core network functions, network slicing platforms, edge computing infrastructure, and massive IoT platforms supporting millions of devices. Our teams understand 5G architecture (SA/NSA), network functions virtualization (NFV), and software-defined networking (SDN).
How quickly can we launch new telecommunications products?
With Product Development as a Service (PDaaS), we can deliver MVP telecom products (customer portals, MVNO platforms, IoT services) in 12-16 weeks. For dedicated teams augmenting existing development, you'll have vetted telecom specialists integrated within 21 days—ready to accelerate your service roadmap.
Can you integrate with our existing OSS/BSS and network systems?
Yes. We've integrated modern applications with legacy OSS/BSS, mediation platforms, billing systems, and network elements from all major vendors. We use APIs, message brokers, and event-driven architecture to connect old and new systems—enabling innovation without rip-and-replace risk.
What about carrier-grade reliability and 99.999% uptime requirements?
We design all telecommunications systems for carrier-grade reliability: geographic redundancy, automated failover, circuit breakers, and comprehensive monitoring. Our DevOps practices include blue-green deployments, canary releases, and automated rollback—enabling frequent updates while maintaining five-nines availability.
How do you handle telecommunications security and regulatory compliance?
We implement telco-grade security: network segmentation, DDoS protection, secure protocols, and comprehensive audit logging. All developers are trained on telecom security standards and regulatory requirements (GDPR, CALEA, lawful intercept). Our systems support regulatory compliance reporting and lawful intercept capabilities where required.
Can you help with MVNO platforms and partner ecosystem APIs?
Yes. We've built MVNO platforms, wholesale partner portals, and API ecosystems enabling third-party service integrations. Our teams understand MVNO business models, BSS requirements, and the API-first architecture needed to support partner ecosystems and new revenue streams.
What's the cost compared to traditional telecom system integrators?
You'll save 40-60% compared to Big 4 consultancies and traditional system integrators while accessing the same specialized telecom expertise. No vendor lock-in, transparent pricing, and flexibility to scale as network modernization initiatives evolve. Prove ROI faster with our agile, outcome-focused approach.












