signal busAll systems operationalScrums.com x Vercel for AI engineering ↗
ServiceDevOps workstream live in under 21 days

DevOps Engineering

Delivery pipelines modernised as scoped workstreams on the Scrums.com platform: CI/CD automation, infrastructure-as-code, Kubernetes and cloud-native deployments, observability and SRE practices. Scrums.com owns the outcome, milestone by milestone, with deployment frequency, lead time and MTTR visible in one dashboard.

Delivering since 2012 · Trusted by 400+ enterprises · 40-60% cost savings versus US and UK firms

10x
Faster deployments
99.9%+
Uptime with SRE practices
60%
Fewer incidents
70%
Lower MTTR
< 21 days
DevOps workstream live
01

AI-native DevOps engineering on the Scrums.com platform

§ devops / ai

DevOps on Scrums.com is delivered as scoped workstreams: the pipeline, the infrastructure-as-code, the container platform, the observability stack and the SRE practices, run to milestones on the SEOP platform with Scrums.com accountable for the outcome. AI agents handle the repetitive operational work: incident detection, log analysis and alert correlation, predictive scaling, vulnerability scanning and the remediation of common issues. Engineers keep architecture, automation and platform evolution.

/01

Platform engineering mindset

Internal developer platforms that abstract infrastructure complexity, so developers self-service environments, deployments and resources without a DevOps bottleneck, and a small DevOps team supports hundreds of developers.

/02

Everything as code

Infrastructure, configuration, policies, monitoring and documentation are version-controlled code: tested before production, peer-reviewed, rolled back on any failure, with compliance enforced as code.

/03

AI-augmented operations

Agents correlate alerts, analyse logs, monitor capacity and remediate common issues. AI does not replace DevOps engineers; it removes the toil that causes incidents and frees engineers for strategic work.

02

A DevOps engineering company since 2012

§ devops / company
2012Delivering since
400+Enterprises trust the platform
40-60%Lower cost than US and UK DevOps agencies
94%Client renewal rate

Pre-built CI/CD patterns, IaC modules and monitoring templates accelerate implementation 3-5x versus building from scratch. Multi-cloud experience across AWS, Azure and GCP keeps architecture decisions informed and vendor lock-in out. Regulated industries get compliance automation: audit trails, policy-as-code and security scanning in the pipeline.

03

Pipelines, infrastructure, Kubernetes, cloud, observability and SRE, one workstream

§ devops / areas
/01 · Jenkins · GitLab CI · GitHub Actions · Azure Pipelines

CI/CD pipeline engineering and automation

Automated CI/CD pipelines that test code, scan for security vulnerabilities, build containers, deploy to multiple environments and roll back on failure. Deployment time drops from hours to minutes, with reliability from consistent, repeatable processes.

  • Pipelines on Jenkins, GitLab CI, GitHub Actions, Azure Pipelines or CircleCI
  • Automated tests, security scans and container builds on every change
  • Multi-environment deployment with rollback on failure
  • Progressive delivery: blue-green and canary releases
CI/CD Pipeline Implementation
/02 · Terraform · CloudFormation · Pulumi · Ansible

Infrastructure-as-code and configuration management

Infrastructure versioned, tested and deployed like application code. Manual configuration eliminated, drift prevented, environments reproducible, provisioning cut from days to minutes across development, staging and production.

  • Version-controlled, peer-reviewed infrastructure changes
  • Drift prevention and environment reproducibility
  • Provisioning from days to minutes
  • Auditable infrastructure across every environment
Infrastructure-as-Code Foundation
/03 · Docker · EKS · AKS · GKE

Container orchestration and Kubernetes

Containerised applications designed, deployed and managed on Docker and Kubernetes: container architectures, orchestration platforms, auto-scaling, service mesh patterns and resource optimisation for cloud-native microservices.

  • Container architecture and production Kubernetes platforms
  • Auto-scaling and resource utilisation tuned to demand
  • Service mesh patterns for microservices
  • Simplified operations your team can run
Kubernetes Production Setup
/04 · AWS · Azure · GCP · hybrid

Cloud infrastructure and multi-cloud architecture

Cloud infrastructure designed, deployed and operated across AWS, Azure, GCP or hybrid environments: high availability, disaster recovery, cost optimisation, networking, security and governance on cloud-native services.

  • High-availability architecture and disaster recovery
  • Cloud cost optimisation and governance
  • Networking and security configured as code
  • Cloud-native services: Lambda, ECS, CloudFront, S3 and more
Disaster Recovery Drill & Remediation
/05 · Prometheus · Grafana · DataDog · CloudWatch

Monitoring, observability and incident response

Metrics, logs and distributed tracing established, alerting rules and dashboards created, on-call rotations and incident response workflows built. Visibility into system health, proactive detection, and mean time to recovery cut by 70%.

  • Metrics, logs and traces in one view
  • Alerting rules and dashboards that page the right people
  • On-call rotations and incident workflows
  • Runbooks and postmortems that prevent recurrence
Incident Response Readiness
/06 · SLO · SLI · error budgets · chaos engineering

Site reliability engineering practices

SRE methodology adopted: SLO/SLI/error-budget frameworks, chaos engineering, capacity planning and toil reduction. Reliability targets set, operational tasks automated, progressive deployment strategies in place, 99.9%+ uptime at a rapid release cadence.

  • SLOs, SLIs and error budgets wired to real telemetry
  • Chaos engineering and failure-mode analysis
  • Capacity planning and toil reduction
  • Velocity balanced with stability
Service Level Objective Implementation
Every area is a scope

Each capability above is delivered as a fixed-scope workstream from the scopes register: agreed acceptance criteria, milestones, evidence you can stand behind, and no timesheets.

DevOps scopes register
04

From DevOps assessment to SRE practices

§ devops / run

A structured implementation that builds automation maturity progressively while delivering operational improvements from the first weeks. Basic CI/CD lands in 2 to 4 weeks; comprehensive DevOps in 2 to 3 months; a full platform engineering transformation in 6 to 12 months.

Process Four phases

  • DevOps assessment and strategyCurrent delivery practices understood, CI/CD maturity assessed, infrastructure reviewed, deployment pain points and cloud costs analysed, and a phased roadmap set against DORA targets: deployment frequency, lead time, MTTR, change failure rate.
  • Foundation and toolingCI/CD platform, infrastructure-as-code frameworks, container platform, monitoring and secret management configured and integrated with existing systems; initial pipelines for priority applications; team access and training kickoff.
  • Automation and pipeline rolloutCI/CD expanded across applications and microservices, IaC covering every environment, automated testing and security scanning in the pipeline, auto-scaling, alerting and incident workflow automation, and self-service capabilities for developers.
  • SRE practices and continuous optimisationSLOs and error budgets, chaos engineering, capacity planning and cost optimisation, toil automated, incident postmortems and prevention, quarterly platform reviews and roadmap updates.

Stack Technologies we use

  • PipelinesJenkins, GitLab CI, GitHub Actions, Azure Pipelines and CircleCI, with security scanning and quality gates on every build.
  • Infrastructure-as-codeTerraform, CloudFormation, Pulumi and Ansible; secrets in Vault or AWS Secrets Manager; policy-as-code for compliance.
  • Containers and cloudDocker and Kubernetes on EKS, AKS, GKE or self-managed; AWS, Azure and GCP with cloud-native services and multi-cloud architecture.
  • ObservabilityPrometheus, Grafana, DataDog, New Relic and CloudWatch for metrics, logs and tracing, orchestrated through SEOP for unified visibility.

Software Testing & QA

05

DevOps scopes you can deploy in plan

§ devops / scopes

Fixed-scope work from the scopes register. Milestone-based, SLA-backed and run on the platform. Shipping a mobile app too? See mobile app development.

All DevOps scopes

06

When DevOps engineering workstreams make sense

§ devops / fit

It makes sense when

Manual deployments cause frequent failures

Automated CI/CD pipelines that test, build and deploy reliably cut deployment time by 10x.

Production incidents consume engineering time

Firefighting instead of building features. Observability and automation reduce incidents by 60%.

Infrastructure provisioning takes days or weeks

Infrastructure-as-code brings environment creation down to minutes.

Cloud costs are escalating without visibility

FinOps practices on DevOps automation: right-sizing, auto-scaling, tagging and cleanup deliver 30-50% cloud savings.

Kubernetes adoption is stalled or you need 24/7 reliability

Orchestration strategy, SRE capabilities, on-call practices and incident response frameworks, in place.

Consider alternatives when

You want ongoing platform operations rather than a workstream

Proactive maintenance, monitoring and support under an SLA is the Platform Maintenance scope. Platform Maintenance SLA →

You are modernising a whole platform

Legacy to cloud-native as a transformation programme is its own service. Platform Modernization →

You need one DevOps engineer, not a workstream

Add a DevOps specialist, SRE or cloud architect from the register to a team you direct. Hire DevOps engineers →

07

DevOps engineering FAQs

§ devops / faq
What is the difference between DevOps and platform engineering?

DevOps is the practices, culture and automation that let development and operations work together: CI/CD, infrastructure-as-code, monitoring and incident response. Platform engineering builds internal developer platforms (self-service tools, environments, workflows) that abstract infrastructure complexity so developers deploy and operate applications without a DevOps bottleneck. It is the evolution of DevOps at scale. Scrums.com delivers both: foundational DevOps automation plus platform engineering for self-service scale.

How long does DevOps implementation take?

It depends on starting maturity and scope. Basic CI/CD (initial pipelines, automated testing, deployment automation) takes 2 to 4 weeks. Comprehensive DevOps (CI/CD for all services, IaC managing all infrastructure, monitoring, containerisation) takes 2 to 3 months. A full platform engineering transformation (self-service platforms, multi-cloud, advanced SRE) runs 6 to 12 months. The phased approach shows value immediately: the first automated pipeline deploys within 2 to 3 weeks.

Do we need to migrate to the cloud for DevOps?

No. DevOps principles (automation, CI/CD, IaC, monitoring) apply to on-premise, cloud or hybrid infrastructure, using tools such as Jenkins, Ansible and Prometheus that work across environments. Cloud platforms add native services (managed Kubernetes, serverless, managed databases) that accelerate adoption and reduce operational overhead, so most organisations find cloud migration beneficial, but it is not required.

Can DevOps improve our cloud costs?

Yes. Automation enables optimisation that manual processes cannot: right-sizing on actual usage, auto-scaling that matches capacity to demand, reserved instances and savings plans for predictable workloads, spot instances for fault-tolerant batch jobs, resource tagging for cost allocation and automated cleanup of unused resources. Most organisations reach a 30-50% cloud cost reduction through DevOps-enabled FinOps within 6 months.

What if our team lacks DevOps expertise?

That is expected. Most development teams lack specialised skills in Kubernetes, Terraform, monitoring platforms or SRE practices. The workstream brings the expertise and progressively trains your team through hands-on collaboration, documentation, runbooks and knowledge-transfer sessions, so your engineers have practical DevOps experience by the end and can own the platform without external dependency.

How do you handle incident response and on-call?

Flexible models: a dedicated SRE team providing 24/7 incident response, triage, coordination and postmortems; shared on-call where Scrums.com engineers join your rotation; or training and handoff where on-call practices, runbooks and alerting are established and your team is trained for self-sufficiency. Most clients start with dedicated coverage during implementation and move to shared or self-managed on-call as capability grows.

Can you work with our existing tools and infrastructure?

Yes. Current tooling (Jenkins, GitLab, Azure DevOps, existing cloud accounts) is enhanced and automated rather than replaced. Where tools limit capability, upgrades and migration paths are recommended with integration complexity, team familiarity and business disruption in mind. Most engagements are 70% existing tools plus 30% complementary tools for specific gaps.

How do you measure DevOps success?

DORA metrics through SEOP dashboards: deployment frequency, lead time for changes, mean time to recovery and change failure rate, plus provisioning time, incident count and severity, toil percentage and cloud cost per customer or transaction. Quarterly reviews compare current metrics against baselines to show velocity and reliability improvements.

What happens after the initial DevOps implementation?

Ongoing platform engineering that keeps improving automation and scaling the platform; managed operations with 24/7 monitoring, incident response and infrastructure management; advisory with a part-time DevOps architect for strategic guidance and quarterly reviews; or knowledge transfer and handoff for complete platform ownership. Most clients choose ongoing support to keep DevOps momentum and prevent capability regression.

DEVOPS ENGINEERING · SORTED

Deployments that ship in minutes and hold.

Scoped DevOps workstreams on the Scrums.com platform: CI/CD, infrastructure-as-code, Kubernetes, observability and SRE, with every DORA metric visible and Scrums.com accountable for the outcome.

PIPELINES · IAC · KUBERNETES · OBSERVABILITY · SRE