01
AI-native DevOps engineering on the Scrums.com platform
§ devops / aiDevOps on Scrums.com is delivered as scoped workstreams: the pipeline, the infrastructure-as-code, the container platform, the observability stack and the SRE practices, run to milestones on the SEOP platform with Scrums.com accountable for the outcome. AI agents handle the repetitive operational work: incident detection, log analysis and alert correlation, predictive scaling, vulnerability scanning and the remediation of common issues. Engineers keep architecture, automation and platform evolution.
AssessFoundationAutomateObserveSRE
/01Platform engineering mindset
Internal developer platforms that abstract infrastructure complexity, so developers self-service environments, deployments and resources without a DevOps bottleneck, and a small DevOps team supports hundreds of developers.
/02Everything as code
Infrastructure, configuration, policies, monitoring and documentation are version-controlled code: tested before production, peer-reviewed, rolled back on any failure, with compliance enforced as code.
/03AI-augmented operations
Agents correlate alerts, analyse logs, monitor capacity and remediate common issues. AI does not replace DevOps engineers; it removes the toil that causes incidents and frees engineers for strategic work.
02
A DevOps engineering company since 2012
§ devops / company2012Delivering since
400+Enterprises trust the platform
40-60%Lower cost than US and UK DevOps agencies
94%Client renewal rate
Pre-built CI/CD patterns, IaC modules and monitoring templates accelerate implementation 3-5x versus building from scratch. Multi-cloud experience across AWS, Azure and GCP keeps architecture decisions informed and vendor lock-in out. Regulated industries get compliance automation: audit trails, policy-as-code and security scanning in the pipeline.
03
Pipelines, infrastructure, Kubernetes, cloud, observability and SRE, one workstream
§ devops / areas
/01 · Jenkins · GitLab CI · GitHub Actions · Azure PipelinesCI/CD pipeline engineering and automation
Automated CI/CD pipelines that test code, scan for security vulnerabilities, build containers, deploy to multiple environments and roll back on failure. Deployment time drops from hours to minutes, with reliability from consistent, repeatable processes.
- Pipelines on Jenkins, GitLab CI, GitHub Actions, Azure Pipelines or CircleCI
- Automated tests, security scans and container builds on every change
- Multi-environment deployment with rollback on failure
- Progressive delivery: blue-green and canary releases
CI/CD Pipeline Implementation →
/02 · Terraform · CloudFormation · Pulumi · AnsibleInfrastructure-as-code and configuration management
Infrastructure versioned, tested and deployed like application code. Manual configuration eliminated, drift prevented, environments reproducible, provisioning cut from days to minutes across development, staging and production.
- Version-controlled, peer-reviewed infrastructure changes
- Drift prevention and environment reproducibility
- Provisioning from days to minutes
- Auditable infrastructure across every environment
Infrastructure-as-Code Foundation →
/03 · Docker · EKS · AKS · GKEContainer orchestration and Kubernetes
Containerised applications designed, deployed and managed on Docker and Kubernetes: container architectures, orchestration platforms, auto-scaling, service mesh patterns and resource optimisation for cloud-native microservices.
- Container architecture and production Kubernetes platforms
- Auto-scaling and resource utilisation tuned to demand
- Service mesh patterns for microservices
- Simplified operations your team can run
Kubernetes Production Setup →
/04 · AWS · Azure · GCP · hybridCloud infrastructure and multi-cloud architecture
Cloud infrastructure designed, deployed and operated across AWS, Azure, GCP or hybrid environments: high availability, disaster recovery, cost optimisation, networking, security and governance on cloud-native services.
- High-availability architecture and disaster recovery
- Cloud cost optimisation and governance
- Networking and security configured as code
- Cloud-native services: Lambda, ECS, CloudFront, S3 and more
Disaster Recovery Drill & Remediation →
/05 · Prometheus · Grafana · DataDog · CloudWatchMonitoring, observability and incident response
Metrics, logs and distributed tracing established, alerting rules and dashboards created, on-call rotations and incident response workflows built. Visibility into system health, proactive detection, and mean time to recovery cut by 70%.
- Metrics, logs and traces in one view
- Alerting rules and dashboards that page the right people
- On-call rotations and incident workflows
- Runbooks and postmortems that prevent recurrence
Incident Response Readiness →
/06 · SLO · SLI · error budgets · chaos engineeringSite reliability engineering practices
SRE methodology adopted: SLO/SLI/error-budget frameworks, chaos engineering, capacity planning and toil reduction. Reliability targets set, operational tasks automated, progressive deployment strategies in place, 99.9%+ uptime at a rapid release cadence.
- SLOs, SLIs and error budgets wired to real telemetry
- Chaos engineering and failure-mode analysis
- Capacity planning and toil reduction
- Velocity balanced with stability
Service Level Objective Implementation →Every area is a scopeEach capability above is delivered as a fixed-scope workstream from the scopes register: agreed acceptance criteria, milestones, evidence you can stand behind, and no timesheets.
DevOps scopes register →04
From DevOps assessment to SRE practices
§ devops / runA structured implementation that builds automation maturity progressively while delivering operational improvements from the first weeks. Basic CI/CD lands in 2 to 4 weeks; comprehensive DevOps in 2 to 3 months; a full platform engineering transformation in 6 to 12 months.
Process Four phases
- DevOps assessment and strategyCurrent delivery practices understood, CI/CD maturity assessed, infrastructure reviewed, deployment pain points and cloud costs analysed, and a phased roadmap set against DORA targets: deployment frequency, lead time, MTTR, change failure rate.
- Foundation and toolingCI/CD platform, infrastructure-as-code frameworks, container platform, monitoring and secret management configured and integrated with existing systems; initial pipelines for priority applications; team access and training kickoff.
- Automation and pipeline rolloutCI/CD expanded across applications and microservices, IaC covering every environment, automated testing and security scanning in the pipeline, auto-scaling, alerting and incident workflow automation, and self-service capabilities for developers.
- SRE practices and continuous optimisationSLOs and error budgets, chaos engineering, capacity planning and cost optimisation, toil automated, incident postmortems and prevention, quarterly platform reviews and roadmap updates.
Stack Technologies we use
- PipelinesJenkins, GitLab CI, GitHub Actions, Azure Pipelines and CircleCI, with security scanning and quality gates on every build.
- Infrastructure-as-codeTerraform, CloudFormation, Pulumi and Ansible; secrets in Vault or AWS Secrets Manager; policy-as-code for compliance.
- Containers and cloudDocker and Kubernetes on EKS, AKS, GKE or self-managed; AWS, Azure and GCP with cloud-native services and multi-cloud architecture.
- ObservabilityPrometheus, Grafana, DataDog, New Relic and CloudWatch for metrics, logs and tracing, orchestrated through SEOP for unified visibility.
Software Testing & QA →
05
DevOps scopes you can deploy in plan
§ devops / scopesFixed-scope work from the scopes register. Milestone-based, SLA-backed and run on the platform. Shipping a mobile app too? See mobile app development.
All DevOps scopes →
06
When DevOps engineering workstreams make sense
§ devops / fitIt makes sense when
Manual deployments cause frequent failuresAutomated CI/CD pipelines that test, build and deploy reliably cut deployment time by 10x.
Production incidents consume engineering timeFirefighting instead of building features. Observability and automation reduce incidents by 60%.
Infrastructure provisioning takes days or weeksInfrastructure-as-code brings environment creation down to minutes.
Cloud costs are escalating without visibilityFinOps practices on DevOps automation: right-sizing, auto-scaling, tagging and cleanup deliver 30-50% cloud savings.
Kubernetes adoption is stalled or you need 24/7 reliabilityOrchestration strategy, SRE capabilities, on-call practices and incident response frameworks, in place.
Consider alternatives when
You want ongoing platform operations rather than a workstreamProactive maintenance, monitoring and support under an SLA is the Platform Maintenance scope. Platform Maintenance SLA →
You are modernising a whole platformLegacy to cloud-native as a transformation programme is its own service. Platform Modernization →
You need one DevOps engineer, not a workstreamAdd a DevOps specialist, SRE or cloud architect from the register to a team you direct. Hire DevOps engineers →
07
DevOps engineering FAQs
§ devops / faq+What is the difference between DevOps and platform engineering?
DevOps is the practices, culture and automation that let development and operations work together: CI/CD, infrastructure-as-code, monitoring and incident response. Platform engineering builds internal developer platforms (self-service tools, environments, workflows) that abstract infrastructure complexity so developers deploy and operate applications without a DevOps bottleneck. It is the evolution of DevOps at scale. Scrums.com delivers both: foundational DevOps automation plus platform engineering for self-service scale.
+How long does DevOps implementation take?
It depends on starting maturity and scope. Basic CI/CD (initial pipelines, automated testing, deployment automation) takes 2 to 4 weeks. Comprehensive DevOps (CI/CD for all services, IaC managing all infrastructure, monitoring, containerisation) takes 2 to 3 months. A full platform engineering transformation (self-service platforms, multi-cloud, advanced SRE) runs 6 to 12 months. The phased approach shows value immediately: the first automated pipeline deploys within 2 to 3 weeks.
+Do we need to migrate to the cloud for DevOps?
No. DevOps principles (automation, CI/CD, IaC, monitoring) apply to on-premise, cloud or hybrid infrastructure, using tools such as Jenkins, Ansible and Prometheus that work across environments. Cloud platforms add native services (managed Kubernetes, serverless, managed databases) that accelerate adoption and reduce operational overhead, so most organisations find cloud migration beneficial, but it is not required.
+Can DevOps improve our cloud costs?
Yes. Automation enables optimisation that manual processes cannot: right-sizing on actual usage, auto-scaling that matches capacity to demand, reserved instances and savings plans for predictable workloads, spot instances for fault-tolerant batch jobs, resource tagging for cost allocation and automated cleanup of unused resources. Most organisations reach a 30-50% cloud cost reduction through DevOps-enabled FinOps within 6 months.
+What if our team lacks DevOps expertise?
That is expected. Most development teams lack specialised skills in Kubernetes, Terraform, monitoring platforms or SRE practices. The workstream brings the expertise and progressively trains your team through hands-on collaboration, documentation, runbooks and knowledge-transfer sessions, so your engineers have practical DevOps experience by the end and can own the platform without external dependency.
+How do you handle incident response and on-call?
Flexible models: a dedicated SRE team providing 24/7 incident response, triage, coordination and postmortems; shared on-call where Scrums.com engineers join your rotation; or training and handoff where on-call practices, runbooks and alerting are established and your team is trained for self-sufficiency. Most clients start with dedicated coverage during implementation and move to shared or self-managed on-call as capability grows.
+Can you work with our existing tools and infrastructure?
Yes. Current tooling (Jenkins, GitLab, Azure DevOps, existing cloud accounts) is enhanced and automated rather than replaced. Where tools limit capability, upgrades and migration paths are recommended with integration complexity, team familiarity and business disruption in mind. Most engagements are 70% existing tools plus 30% complementary tools for specific gaps.
+How do you measure DevOps success?
DORA metrics through SEOP dashboards: deployment frequency, lead time for changes, mean time to recovery and change failure rate, plus provisioning time, incident count and severity, toil percentage and cloud cost per customer or transaction. Quarterly reviews compare current metrics against baselines to show velocity and reliability improvements.
+What happens after the initial DevOps implementation?
Ongoing platform engineering that keeps improving automation and scaling the platform; managed operations with 24/7 monitoring, incident response and infrastructure management; advisory with a part-time DevOps architect for strategic guidance and quarterly reviews; or knowledge transfer and handoff for complete platform ownership. Most clients choose ongoing support to keep DevOps momentum and prevent capability regression.