Platform-enabled delivery
Real-time sprint tracking, automated DORA metrics and centralised tool integration with Jira, GitHub, GitLab, Azure DevOps and Slack. Decisions come from data, not status meetings.
AI-Native Custom Software Development Services
Products, internal systems, integrations and enterprise applications, built as scoped workstreams on the Scrums.com platform. Scrums.com owns the outcome, milestone by milestone, with AI agents in QA and code review and every sprint visible in one dashboard.
13+ years of delivery · 94% client renewal · 40-60% cost savings versus US and UK agencies
Sprint plan$4,699 / monthone work stream · scopes run inside the plan
94%
Client renewal rate
< 21 days
First sprint live
2 weeks
Working software, every sprint
40-60%
Lower cost than US and UK agencies
100%
Of the IP is yours
01
Custom software development services, sold as scoped workstreams
§ software / scopesFixed-scope work from the scopes register: agreed acceptance criteria, milestones, evidence you can stand behind, and Scrums.com accountable for the finish state.
Outcome-driven sprintProduction-Ready SaaS MVPBuild and deploy a first usable multi-user SaaS release with authentication, core workflow, and production basics. Ends live, with real users on it.View scope Outcome-driven sprintCustom Integration HubBuild a reusable integration layer for multiple third-party systems with shared mappings, credentials, retries, and monitoring. Finish state: integrations as a platform capability, not point-to-point spaghetti.View scope Outcome-driven sprintREST API Design & BuildDesign and implement a versioned production REST API for a defined domain or product capability. Finish state: a documented, secured, versioned API serving real clients.View scope
02
A custom software development company, built on an AI platform
§ software / platformMost custom software projects run late, exceed budget or under-deliver. Platform-first delivery is what separates AI-native software development from a traditional software development agency or outsourced software development: every workstream runs through the Software Engineering Orchestration Platform (SEOP), with visibility, governance and risk detection from sprint one. Whether you call it bespoke software development or software engineering services, you get engineering intelligence, not just engineering resources.
13+Years of delivery
94%Of clients renew
40-60%Lower cost than US and UK agencies
100%IP ownership
AI agents in the delivery loop
QA, code review, sprint coaching and analytics agents remove repetitive work, so teams ship faster with fewer bugs and less manual overhead.
Risk visible before it lands
AI-powered risk detection flags blockers before they become critical, and every sprint, metric and risk is visible to engineering, finance and compliance.
03
Software development services from first build to long-term evolution
§ software / areasCustom software for your own processes
Software tailored to business processes that off-the-shelf tools do not fit: when the business has outgrown spreadsheets and basic tools for payroll, HR, IT service management and inventory, and needs software that automates workflows, integrates systems and handles growth.
- Built around your workflows, not a vendor's defaults
- Compliance requirements designed in from day one
- A strategic asset your competitors cannot buy
- Your code, your repositories, your IP
Software products and SaaS platforms
New products from discovery to launch: design, architecture, development, QA and deployment for MVPs, new digital products or entire platforms when the internal team is at capacity, with working software every two weeks.
- Discovery workshops that fix scope and acceptance criteria
- UX/UI design, system architecture and sprint zero
- Zero-downtime launches with blue-green or canary releases
- Feature iteration from real user feedback
Complex integrations
Software that must connect to legacy systems, ERPs, CRMs, payment processors or proprietary databases: REST and GraphQL integrations, webhook and event-driven architectures, legacy connectors (SOAP, XML, EDI) and data migration and synchronisation.
- Salesforce, SAP, Oracle and in-house systems of record
- Event-driven flows with retries and monitoring
- Data migrations with integrity checks
- One integration layer instead of point-to-point links
Software architecture and system design
Architecture decisions made now shape delivery speed for years. Architecture reviews, system design and technical strategy for teams scaling from MVP to enterprise: distributed systems, microservices, API design, data architecture and cloud infrastructure.
- APIs, data models and service boundaries defined up front
- Security and compliance planning in the design phase
- Seniority matched to the complexity of the system
- Stack changes only where they improve delivery outcomes
AI-augmented engineering
Engineers work alongside AI agents that automate the lowest-leverage work: QA agents run regression suites and bug detection, code review agents check pull requests for security vulnerabilities and quality, and analytics agents surface velocity, bottlenecks and technical debt.
- Integrates with Jira, GitHub, GitLab and Azure DevOps
- Security scans and performance checks on every commit
- Risk detection that flags blockers before they are critical
- AI amplifies engineers; it does not replace them
Maintenance and technical debt reduction
Production systems that are not actively maintained become the bottleneck. Maintenance, security patching, dependency management and structured technical debt reduction, with debt tracked as a first-class delivery metric and capacity that scales by sprint.
- Bug fixes, updates and minor enhancements after launch
- Performance monitoring and optimisation
- Security updates and compliance maintenance
- Refactoring tied to reliability and developer speed
Every area is a scope
Scopes register Each capability above is delivered as a fixed-scope workstream from the scopes register, milestone-based and SLA-backed, with Scrums.com accountable for the finish state.
04
Enterprise software development services
§ software / enterpriseEnterprise software development for FinTech, banking, insurance and other regulated industries, where compliance, security and delivery predictability are non-negotiable. Enterprise application development and enterprise web development follow the same model: scoped workstreams, compliance from day one and delivery metrics that engineering, finance and audit teams can all read.
Enterprise Built for the whole organisation
- Enterprise application developmentInternal systems that run the business: custom CRMs, employee self-service portals, case management and workflow approvals, integrated with the systems of record you already own.
- Enterprise web application developmentWeb platforms for thousands of users with complex workflows, legacy integrations and scalable architecture; enterprise platforms typically run 12 months or more.
- Security and complianceSOC 2 Type II, PCI DSS, HIPAA, GDPR and POPIA standards; encryption at rest and in transit; audit trails and access controls for governance and accountability.
- Governed deliveryCentralised audit trails, permission controls and data sovereignty, with real-time DORA metrics on deployment frequency, lead time and change failure rate.
Industries Where we build
FinTechPayment platforms, lending systems, embedded finance and AI-driven risk engines, with PCI DSS, PSD2 and cross-border payments experience.
BankingCore banking, digital banking and payment infrastructure aligned to Basel, SOC 2 and AML/KYC standards, including open banking APIs.
InsuranceUnderwriting, policy management, claims automation and customer portals, with AI-powered fraud detection.
HealthcareTelehealth platforms, patient portals and clinical workflow systems with HIPAA compliance and EHR/EMR integrations.
SaaSScalable architectures, rapid feature deployment and DevOps maturity, for new SaaS products and modernised platforms.
LogisticsReal-time tracking, routing, inventory and IoT integration: warehouse management systems and last-mile delivery apps.
Retail and e-commerceHigh-volume transaction platforms with ERP/CRM integration, from B2B wholesale to DTC storefronts.
TelecommunicationsOSS/BSS modernisation, 5G platforms, IoT orchestration and real-time billing with telecom-grade reliability.
05
How a custom software development workstream runs
§ software / runA structured, agile process from a two-week discovery to a zero-downtime launch, then continuous iteration, with every phase tracked in real time through SEOP.
Process Five phases
- Discovery and planning (weeks 1 to 2)Stakeholder interviews, a requirements workshop for scope, features and acceptance criteria, and a technical architecture review. Deliverable: a roadmap and sprint plan.
- Design and architecture (weeks 2 to 4)UX/UI flows and prototypes, APIs, data models and infrastructure, security and compliance planning, and sprint zero: environments, CI/CD pipelines and tooling.
- Development and QA sprintsTwo-week sprints with end-of-sprint demos; continuous integration, automated unit, integration and end-to-end tests, AI-powered QA, and security and performance testing.
- Deployment and launchZero-downtime production releases (blue-green, canary), monitoring and observability, documentation handover and post-launch stabilisation.
- Support and iterationMaintenance, feature iteration from user feedback, refactoring and performance tuning, and capacity that scales as priorities change.
Stack Technologies we use
- FrontendReact, Angular, Vue.js and TypeScript.
- BackendNode.js, Python, .NET Core, Java, Ruby on Rails and Go.
- Cloud and dataAWS, Azure and Google Cloud Platform; PostgreSQL, MongoDB, MySQL and Redis.
- DevOpsDocker, Kubernetes, Terraform and CI/CD pipelines.
- AI and MLTensorFlow, PyTorch, OpenAI and LangChain, adapted to your existing stack or recommended for your needs.
06
When custom software development makes sense
§ software / fitIt makes sense when
Off-the-shelf tools do not fit
Your workflows, compliance needs or competitive advantage need bespoke software built for your specific operations.
You need complex integrations
The software must connect to legacy systems, ERPs, CRMs, payment processors or proprietary databases.
You are in a regulated industry
SOC 2, PCI DSS, HIPAA and GDPR standards have to be there from day one, not bolted on later.
You want delivery you can see
Sprint tracking, DORA metrics and risk alerts instead of black-box development and status meetings.
Consider alternatives when
Your use case is simple and well defined
If Shopify, WordPress or another SaaS platform fits, it will be faster and cheaper. Custom development shines when customisation is critical.
Your budget is under $50K
Custom MVPs typically start at $75K+. Start with one fixed scope or a phased build. Internal Tool MVP →
You are unsure about product-market fit
Validate first with a rapid MVP, then scale from evidence. Production-Ready SaaS MVP →
You want people you direct, not a workstream
Building in-house capability or extending your own team is a hire decision. Dedicated development teams →
07
Custom software development FAQs
§ software / faqWhat is custom software development?
Custom software development is the process of designing, building and deploying software tailored to your business needs, as opposed to using off-the-shelf solutions. It creates bespoke applications, platforms or systems that solve unique challenges, integrate with existing infrastructure and give you a competitive advantage.
How much does custom software development cost?
Cost follows complexity and feature scope, team size and seniority, the tech stack, compliance requirements, timeline and the location of the team. Industry benchmarks: small MVPs $50K to $150K, mid-sized applications $150K to $500K, enterprise platforms $500K to $2M+. On Scrums.com, workstreams run inside a delivery plan: the Sprint plan is $4,699 / month for one work stream, 40-60% below US and UK agency rates.
How long does custom software development take?
MVPs take 3 to 6 months, mid-sized applications 6 to 12 months and enterprise platforms 12 months or more. Two-week sprints mean you see working software every two weeks, not only at the end of the project. The first sprint starts in under 21 days.
What is the difference between custom and off-the-shelf software?
Custom software is built for your business: your workflows, integrations and competitive needs. Off-the-shelf software such as Salesforce, Shopify or SAP is pre-built for general use cases. Choose custom when your processes do not fit standard tools, you need deep legacy integrations, compliance requirements are unique or the software is a strategic differentiator. Choose off-the-shelf when needs are common, speed to market matters more than customisation or the budget is under $50K.
Can you integrate with our existing systems?
Yes. Complex integrations are a specialism: legacy ERP systems, third-party APIs, payment processors, CRMs and proprietary databases, through REST and GraphQL integrations, webhook and event-driven architectures, legacy connectors (SOAP, XML, EDI) and data migration and synchronisation, including Salesforce, SAP and Oracle.
Do you support legacy system modernisation?
Yes: migrating monolithic architectures to microservices, moving on-premise infrastructure to the cloud and replacing outdated codebases with modern stacks, with zero downtime, data integrity and smooth transitions.
How do you ensure software quality?
Automated unit, integration and end-to-end tests run on every commit; AI-powered QA agents catch bugs, security vulnerabilities and performance issues early; code reviews protect maintainability; security testing includes penetration tests and vulnerability scans; and real-time DORA metrics track deployment frequency, lead time and change failure rate in SEOP.
How do you handle data security and compliance?
SOC 2 Type II, PCI DSS, HIPAA, GDPR and POPIA standards; secure development practices including code reviews, penetration testing and vulnerability scanning; data encryption at rest and in transit; and audit trails and access controls for governance. Engineers are trained in secure coding for regulated industries such as FinTech, banking and healthcare.
Who owns the intellectual property?
You own 100% of the IP. All code, designs and deliverables transfer to you. NDAs and IP assignment agreements are standard practice.
Can we start small and scale later?
Yes. Many clients start with a discovery phase, a single scope or a pilot, then scale to more work streams with no penalties, re-contracting or delays. After launch, the same workstream can continue on maintenance, feature iteration and performance work, or scale down to minimal support.
CUSTOM SOFTWARE DEVELOPMENT · SORTED
Build the software, see every sprint.
Scoped custom software workstreams on the Scrums.com platform: architecture, build, AI-powered QA and zero-downtime launches, with Scrums.com accountable for the outcome.
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