UI/UX design. Sorted.

Scrums.com provides end-to-end UI/UX design services: products that users understand at first use, from user research and prototypes to design systems and WCAG accessibility.

Through the Software Factory Delivery Plan, you get one team, one predictable monthly price and one prioritised backlog. Add custom software, AI, backend, web, mobile, data or DevOps and cloud work to the same backlog whenever you need it.

Now $4,500£3,750R79,000/ monthSave $3,500£2,950R61,000/moStart your Delivery Plan →
48 hours to first codeDelivering since 2012Thousands of companies served
“The Scrums.com team often pre-empted and identified solutions and enhancements to our project.”
— CX Expert, Volkswagen

Use your plan for UI/UX design.

Delivery Plan · Factory
Your backlog. Delivered.
One plan. Any software development.
Now $4,500£3,750R79,000/ monthWas $8,000£6,700R140,000
Save $3,500£2,950R61,000/moOne active workstream
14DAYSFirst deliverable in 14 days or your first month is free.
Senior engineering team
Managed security
Expert project manager
Unlimited backlog
100% your code and IP
Cancel anytime
Start your Delivery Plan
Onboarding starts at checkout · Billed monthly, excl. VAT

Trusted engineering partner to

How your Software Factory Delivery Plan works

How the UI/UX design process works

  1. 01SubscribeCheck out and onboarding starts immediately.
  2. 02Queue your design workPick design scopes or describe your own.
  3. 03We start coding in 48 hoursAccess to your Figma, repos and tools.
  4. 04Design, validate, repeatTrack every design iteration on the Scrums.com Platform.
The Software Factory

See the Software Factory at work

Scrums.com Platform

Track every design iteration and handoff on the Scrums.com Platform

We turn your goals into clear tasks and agree milestones before work starts. Follow progress from research and prototypes through to production, with every handoff visible. As each task ships, Scrums.com moves to the next priority.

Scrums.com Platform / delivery board
Requirement9
UX-213est 40hrs
Clickable prototype for the checkout flow
UX5 pts
UX-214est 32hrs
Design tokens for colour, type and spacing
UX5 pts
RES-061est 24hrs
User interviews on the onboarding drop-off
Research3 pts
QA-118est 24hrs
WCAG 2.1 AA audit of the account pages
QA3 pts
Delivering1
UX-212day 3/6
High-fidelity screens for the sign-up flowUX
  • Research and wireframes done
  • Prototype validated with users
  • Design review approved
  • Specs handed to engineering
UX · UI designPR #1820
Gate
Live38
UX-211✓ live
Component library update in Figma
UX · just now
RES-058✓ live
Journey map for first-time users
Research · 4d ago
WEB-140✓ live
Dashboard layout built from the new specs
Web · 6d ago
UX-205✓ live
UX audit and friction report v2
UX · 8d ago
Illustrative demo with sample data. On the Scrums.com Platform, the board shows your own goals, tasks and releases.
Scope and capacity

What one workstream delivers, for design or any software

Your backlog can hold any number of requests, but the team delivers them one workstream at a time. A workstream is one managed team working on your highest-priority request until it is live, then starting the next. More requests mean more months, not faster delivery. Work is scoped and delivered within your plan’s capacity. Priorities can change; additional parallel workstreams require more capacity. The same plan covers mobile, web, backend, AI, data, QA and DevOps work, so all of it can share one backlog.

Active at once
One request
UX audit or MVP design
From one month
Redesign or MVP
1 to 3 months
Designs owned by
You

Example: a product redesign on one workstream

Illustrative
  1. Month 1Discovery and design strategy: stakeholder workshops, user research and competitive analysis, then personas, journey maps and a roadmap with success metrics.
  2. Month 2Information architecture, wireframes and interactive prototypes, validated with users each cycle, then high-fidelity screens aligned to your brand.
  3. Month 3Design system components and tokens, WCAG checks, and developer-ready specifications handed to engineering in the sprint backlog.

A sample redesign. It matches the 1 to 3 months a project-based redesign or MVP design typically takes. Onboarding starts immediately after checkout, and your delivery owner scopes your own plan with you.

What affects the number of months

  • Scope and complexityThe number of journeys, screens, roles and states to design.
  • Research and validation depthInterviews, usability sessions and A/B tests each add work, and each reduces rework later.
  • Design system requirementsA product with no design system needs one built; an existing system can be extended.
  • Platform coverageWeb, mobile and internal tools each need their own patterns and specifications.
  • Accessibility needsWCAG 2.1 AA/AAA, ADA and Section 508 requirements add audit and remediation work.
  • Review and approvalsHow quickly your team gives feedback and signs off designs.
See the design scopes you can queue →
Capabilities

UX design services: research, prototypes, design systems, usability and accessibility.

UX research and discovery

Interviews · personas · journeys

Stakeholder and user interviews, surveys, competitive analysis and behavioural analytics review. Detailed personas and customer journey maps turn findings into actionable design recommendations before design work begins.

When it fitsYou are launching a new digital product and need the experience grounded in research from day one.
Trade-offsResearch comes before the first screen. Its findings guide every later design decision.
How the plan covers it
Stakeholder and user interviews, and surveys
Competitive analysis and behavioural analytics review
Personas and customer journey maps
Design recommendations before design work begins
Queue this scope →
What's included in UI/UX design

Research, design, validation and handoff. Managed together.

Every Delivery Plan · Core comes with the full design team and the tooling around it: user research, interface design, design systems, AI design-quality agents and handoff work, run by one delivery owner. Product design services and UI design services share one backlog with your engineering work.

Two people work with design software
Delivery managementOne accountable delivery owner.Milestones agreed before work begins.
01UX research and discoveryInterviews, surveys, competitive analysis, personas and journey maps
02Information architecture and wireframesUser flows and wireframes before visual design starts
03UI design and prototypesHigh-fidelity screens and clickable prototypes aligned to your brand
04Design systemsComponent libraries in Figma, React, Vue and Angular, with tokens and governance
05Usability testingModerated and unmoderated sessions, A/B tests and heuristic evaluations
06UX auditsJourneys and funnels benchmarked, with a prioritised improvement backlog
07Accessibility designWCAG 2.1 AA/AAA patterns, audits and remediation
08AI design QAAgents check colour contrast, component use and responsive layouts
10Design and code ownershipAll designs, components and code are yours from day one.
100%

A launched design is not the finish line.

Analytics and feedbackAnalytics and user feedback track design performance after launch.
Design system governanceThe system stays consistent as teams and features scale.
A/B testsDesign changes are tested against live behaviour.
Improvement backlogAn improvement backlog keeps the product moving.
Runs on the Scrums.com platform

Every Delivery Plan runs on the Enterprise AI Platform for software engineering.

Your team, its AI agents and your delivery data sit on one governed platform. That is what powers your delivery board, the QA and code-review agents, and the talent bench behind your plan.

What your design team draws on, already part of your planBrowse the full AI catalog →
Engineering talentTalent

UX/UI designers and teams

UX researchers, UI designers and design system specialists from the Scrums.com bench, matched to your product and domain.

AI Catalog304 items

Agents, MCPs and models for design

The design-quality, code-review and accessibility agents that run alongside your team, plus the MCP servers and models they use.

AI infrastructure512 items

Infrastructure for prototypes and AI design tools

Prototype environments and AI infrastructure, deployable from the catalog with your $500 first-month credits.

Compare

One design hire covers one role. The plan covers the whole team.

Good design needs research, interface design, design systems, usability testing and accessibility work. Hiring covers them one role at a time. The Delivery Plan covers them in one monthly price.

Compare
RecommendedScrums.com Delivery Plan · Core
In-house UI/UX designer
Traditional design agency
Roles covered
Research, UI design, design systems, usability, accessibility
One role per hire
Depends on the agency bench
Time to start
48 hours to first code
A hiring cycle first
Proposal and contract cycle first
How you pay
Was $8,000£6,700R140,000 now $4,500£3,750R79,000 / month, one plan price
Salary, benefits and recruiting fees
Project quotes and change requests
Who runs delivery
One accountable delivery owner
You manage the work
The agency project manager
Visibility
Every design iteration, review and handoff on the Scrums.com Platform
Your own tooling
Design reviews by email
Basis: the figure that the current Scrums.com UI/UX design page states against US and UK agencies. It is not a quote for your scope.
What you get

Why companies choose a managed design team over a UI UX design agency

01

Research before pixels

Research synthesis, personas and journey maps come before the first wireframe. Designs grounded in research reach 60% higher adoption.

02

Validated prototypes

Concepts become interactive prototypes fast and are tested with users every cycle. Development rework drops by 50%.

03

Designs engineers can build

Designers understand technical limits. Specifications land in the sprint backlog, and designs move from concept to code 50% faster.

04

Human plus AI

Agents automate design QA, accessibility and component checks, cutting manual design QA by 60%. Designers keep the problem.

05

One monthly price

One plan price for research, design and validation. Your scope sets the number of months.

06

Built for regulated industries

WCAG 2.1 AA built in for Banking, and HIPAA-compliant patient portals and clinical interfaces for Healthcare.

Customers

UI/UX design case studies

Teams are matched to your domain, built for FinTech, Banking, Healthcare and SaaS, across Figma, React, Vue and Angular.

PawScore mobile app designed and built from scratch by Scrums.com
Featured design case study

PawScore: a startup mobile app built from scratch

Challenge
PawScore, an Australian FinTech and Healthcare startup, had no existing platform. It needed end-to-end design and engineering, fast, without losing quality, and an onboarding flow that stopped early drop-off.
Platforms and technologies
The PawScore mobile application, with high-fidelity Figma designs guiding the full UI/UX implementation and SMS and OTP verification at sign-up.
Work delivered
Invite-based sign-up, a guided walkthrough, user and multi-pet profile management, bottom and burger navigation, and validation and error handling across all flows, with regular stakeholder reviews and user feedback loops.
Result
A production-ready mobile app built from the ground up, with seamless onboarding that reduces early user friction. PawScore launched with a polished, user-first product.
Read the PawScore case study →
Scopes

UI/UX design scopes you can queue

One Delivery Plan · Core covers your development priorities across services. Start with design, then queue mobile, web, backend, AI, data or QA scopes on the same backlog, or describe your own.

Design scopes
0 scopes on your backlog · one active workstream at a timeStart your plan with this backlog →
ScopeSC-01

Clickable Product Prototype

Transform ideas into tangible prototypes in as little as 2 weeks. Validate concepts, refine features, and align stakeholders — all before committing to full development.

UI/UX Design ScopeView scope
SprintSC-02

Design System Starter Kit

Create reusable UI foundations for a growing software product: tokens, components, and usage rules. Ends with a working system your teams actually adopt.

UI/UX Design ScopeView scope
ScopeSC-03

DesignAI Accelerator

Structured engagement that audits a design team, upskills designers in AI workflows and builds embedded AI capability.

UI/UX Design ScopeView scope
ScopeSC-04

DesignAI Sprint

A production-ready clickable prototype in two weeks, built with AI-accelerated design tools.

UI/UX Design ScopeView scope
SprintSC-05

Experience Redesign Sprint

A UX/UI redesign of one live product surface, shipped rather than mocked: user research, redesign and prototyping, developer-ready specifications, and the implemented result in production — WCAG-compliant.

UI/UX Design ScopeView scope
SprintSC-06

Mobile App UX Redesign

Redesign key native or cross-platform mobile journeys around mobile interaction patterns and platform constraints. Ends with validated flows and developer handoff.

UI/UX Design ScopeView scope
SprintSC-07

PoC-to-Production Conversion

Harden an existing prototype or demo into a supported, secure, monitored production release. Ends with software you can put real users and real data on.

UI/UX Design ScopeView scope
PodSC-08

Product Design Pod

Embedded product design capacity running research → UI → handoff as a continuous pipeline: user research, interface design, design system stewardship, and developer-ready specifications, inside your rituals and tools.

UI/UX Design ScopeView scope
SprintSC-09

SaaS Dashboard UX Redesign

Redesign a data-heavy SaaS dashboard for clearer hierarchy, faster task completion, and better decision support. Ends with build-ready screens and handoff.

UI/UX Design ScopeView scope
SprintSC-10

UX Audit & Friction Report

Identify usability problems, broken journeys, and conversion friction in an existing product. Ends with a prioritized remediation list your team can act on.

UI/UX Design ScopeView scope
The plan in full

UI/UX design services pricing

Core costs Was $8,000£6,700R140,000 now $4,500£3,750R79,000/month for one active workstream. Your product’s scope determines the delivery schedule and total cost. You can use the same subscription for other development priorities.

Best for companies that launch a new digital product, see low adoption or high support tickets, run inconsistent platforms, or need WCAG accessibility.

Delivery Plan · Factory

One plan for your software backlog.

Now $4,500£3,750R79,000/ monthWas $8,000£6,700R140,000
One active workstream. Managed delivery.
Coverage
Start your Delivery Plan →
Billed monthly · excl. VAT/sales tax · onboarding starts immediately after checkout
Included every month
Delivery owner. One accountable owner runs your UX researchers, UI designers and design system specialists.
One backlog across your development priorities. You set the order; requests are scoped and delivered one workstream at a time.
Visibility. Milestones agreed up front. Design iterations, reviews and handoffs live on the Scrums.com Platform.
Ownership. Designs, components, specifications and code are yours from day one, with handover included.

Work is scoped and delivered within your plan’s capacity. Priorities can change; additional parallel workstreams require more capacity.

First-month benefits
14DAYS
First-delivery guaranteeThe team builds your first agreed deliverable within 14 days of scope and access being confirmed, or your first month is free.
$500 in AI infrastructure catalog creditsMONTH 1
Annual-plan benefits$10,000 in specialist services
Technical Assessment & Delivery RoadmapWe review your systems, rank your priorities and agree the first deliverable.
CI/CD & Quality Pipeline SetupYour pipelines, environments and quality checks, set up and handed over to you.
You buy monthly delivery capacity, not a fixed project price. Infrastructure usage and third-party services are billed separately. Full Delivery Plan coverage and terms →
Need more workstreams or have complex requirements? Talk to Sales →
Day 0Scope and access confirmedOnboarding starts at checkout. You confirm scope and share Figma, repos and tools.
Within 48 hoursCoding startsThe team starts work in your repositories.
Within 14 daysFirst deliverable builtFor example a clickable prototype of one key journey, ready for user testing.
If it does not shipYour first month is freeYou do not pay for month one.
The first deliverable is agreed in writing before the clock starts. The clock starts when scope and access are confirmed. Applies to the first deliverable on a new plan.Read the full Delivery Plan terms →
FAQ

UI/UX design questions, answered

Still deciding? Talk to sales and get a scoped answer for your product.

Delivery Plan · Core costs Was $8,000£6,700R140,000 now $4,500£3,750R79,000 a month, excluding VAT or sales tax. That buys one active workstream with a managed design team. It is monthly delivery capacity, not a fixed price for a complete design project, so your scope sets the number of months.

Want the detail? Read the AI development documentation →

IntroducingDelivery Plans · humans + agents

The Software Factory

We’ve spent 15 years building software for some of the world’s biggest brands. Now we’re upgrading how you buy it.

Read the launch post →
  1. Backlog
  2. Scope
  3. Build
  4. Test
  5. Ship