UI/UX design. Sorted.
Scrums.com provides end-to-end UI/UX design services: products that users understand at first use, from user research and prototypes to design systems and WCAG accessibility.
Through the Software Factory Delivery Plan, you get one team, one predictable monthly price and one prioritised backlog. Add custom software, AI, backend, web, mobile, data or DevOps and cloud work to the same backlog whenever you need it.
“The Scrums.com team often pre-empted and identified solutions and enhancements to our project.”
Use your plan for UI/UX design.
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How your Software Factory Delivery Plan works
How the UI/UX design process works
- 01SubscribeCheck out and onboarding starts immediately.
- 02Queue your design workPick design scopes or describe your own.
- 03We start coding in 48 hoursAccess to your Figma, repos and tools.
- 04Design, validate, repeatTrack every design iteration on the Scrums.com Platform.
See the Software Factory at work
Track every design iteration and handoff on the Scrums.com Platform
We turn your goals into clear tasks and agree milestones before work starts. Follow progress from research and prototypes through to production, with every handoff visible. As each task ships, Scrums.com moves to the next priority.
- Research and wireframes done
- Prototype validated with users
- Design review approved
- Specs handed to engineering
What one workstream delivers, for design or any software
Your backlog can hold any number of requests, but the team delivers them one workstream at a time. A workstream is one managed team working on your highest-priority request until it is live, then starting the next. More requests mean more months, not faster delivery. Work is scoped and delivered within your plan’s capacity. Priorities can change; additional parallel workstreams require more capacity. The same plan covers mobile, web, backend, AI, data, QA and DevOps work, so all of it can share one backlog.
- Active at once
- One request
- UX audit or MVP design
- From one month
- Redesign or MVP
- 1 to 3 months
- Designs owned by
- You
Example: a product redesign on one workstream
Illustrative- Month 1Discovery and design strategy: stakeholder workshops, user research and competitive analysis, then personas, journey maps and a roadmap with success metrics.
- Month 2Information architecture, wireframes and interactive prototypes, validated with users each cycle, then high-fidelity screens aligned to your brand.
- Month 3Design system components and tokens, WCAG checks, and developer-ready specifications handed to engineering in the sprint backlog.
A sample redesign. It matches the 1 to 3 months a project-based redesign or MVP design typically takes. Onboarding starts immediately after checkout, and your delivery owner scopes your own plan with you.
What affects the number of months
- Scope and complexityThe number of journeys, screens, roles and states to design.
- Research and validation depthInterviews, usability sessions and A/B tests each add work, and each reduces rework later.
- Design system requirementsA product with no design system needs one built; an existing system can be extended.
- Platform coverageWeb, mobile and internal tools each need their own patterns and specifications.
- Accessibility needsWCAG 2.1 AA/AAA, ADA and Section 508 requirements add audit and remediation work.
- Review and approvalsHow quickly your team gives feedback and signs off designs.
UX design services: research, prototypes, design systems, usability and accessibility.
UX research and discovery
Interviews · personas · journeysStakeholder and user interviews, surveys, competitive analysis and behavioural analytics review. Detailed personas and customer journey maps turn findings into actionable design recommendations before design work begins.
UI design and interactive prototyping
IA · wireframes · high fidelityInformation architecture, user flows, wireframes, visual design and clickable prototypes aligned to your brand, with developer-ready specifications. Complex workflows become simple ones, with task completion up 40-60%.
Design systems and component libraries
Tokens · Figma · React · VueDesign systems, reusable component libraries in Figma, React, Vue and Angular, design tokens, theming and governance. Pattern libraries and living style guides keep the product consistent as teams and features scale.
Usability testing and validation
Moderated · unmoderated · A/BModerated and unmoderated usability testing, A/B tests, heuristic evaluations and expert reviews with representative users in realistic scenarios. Friction surfaces before launch, when it is cheap to fix.
UX audit and optimisation
Journeys · funnels · backlogAudits of key user journeys, conversion funnel drop-offs and navigation confusion, benchmarked against industry standards. The output is a prioritised improvement backlog with quick wins marked.
Accessibility design (WCAG)
WCAG 2.1 AA/AAAAccessible design patterns, WCAG 2.1 AA/AAA compliance, screen reader optimisation, keyboard navigation and colour contrast. Audits find the barriers, remediation removes them, and accessible components keep them out.
Research, design, validation and handoff. Managed together.
Every Delivery Plan · Core comes with the full design team and the tooling around it: user research, interface design, design systems, AI design-quality agents and handoff work, run by one delivery owner. Product design services and UI design services share one backlog with your engineering work.

A launched design is not the finish line.
Every Delivery Plan runs on the Enterprise AI Platform for software engineering.
Your team, its AI agents and your delivery data sit on one governed platform. That is what powers your delivery board, the QA and code-review agents, and the talent bench behind your plan.
UX/UI designers and teams
UX researchers, UI designers and design system specialists from the Scrums.com bench, matched to your product and domain.
Agents, MCPs and models for design
The design-quality, code-review and accessibility agents that run alongside your team, plus the MCP servers and models they use.
Infrastructure for prototypes and AI design tools
Prototype environments and AI infrastructure, deployable from the catalog with your $500 first-month credits.
One design hire covers one role. The plan covers the whole team.
Good design needs research, interface design, design systems, usability testing and accessibility work. Hiring covers them one role at a time. The Delivery Plan covers them in one monthly price.
Why companies choose a managed design team over a UI UX design agency
Research before pixels
Research synthesis, personas and journey maps come before the first wireframe. Designs grounded in research reach 60% higher adoption.
Validated prototypes
Concepts become interactive prototypes fast and are tested with users every cycle. Development rework drops by 50%.
Designs engineers can build
Designers understand technical limits. Specifications land in the sprint backlog, and designs move from concept to code 50% faster.
Human plus AI
Agents automate design QA, accessibility and component checks, cutting manual design QA by 60%. Designers keep the problem.
One monthly price
One plan price for research, design and validation. Your scope sets the number of months.
Built for regulated industries
WCAG 2.1 AA built in for Banking, and HIPAA-compliant patient portals and clinical interfaces for Healthcare.
UI/UX design case studies
Teams are matched to your domain, built for FinTech, Banking, Healthcare and SaaS, across Figma, React, Vue and Angular.

PawScore: a startup mobile app built from scratch
- Challenge
- PawScore, an Australian FinTech and Healthcare startup, had no existing platform. It needed end-to-end design and engineering, fast, without losing quality, and an onboarding flow that stopped early drop-off.
- Platforms and technologies
- The PawScore mobile application, with high-fidelity Figma designs guiding the full UI/UX implementation and SMS and OTP verification at sign-up.
- Work delivered
- Invite-based sign-up, a guided walkthrough, user and multi-pet profile management, bottom and burger navigation, and validation and error handling across all flows, with regular stakeholder reviews and user feedback loops.
- Result
- A production-ready mobile app built from the ground up, with seamless onboarding that reduces early user friction. PawScore launched with a polished, user-first product.
UI/UX design scopes you can queue
One Delivery Plan · Core covers your development priorities across services. Start with design, then queue mobile, web, backend, AI, data or QA scopes on the same backlog, or describe your own.
Clickable Product Prototype
Transform ideas into tangible prototypes in as little as 2 weeks. Validate concepts, refine features, and align stakeholders — all before committing to full development.
Design System Starter Kit
Create reusable UI foundations for a growing software product: tokens, components, and usage rules. Ends with a working system your teams actually adopt.
DesignAI Accelerator
Structured engagement that audits a design team, upskills designers in AI workflows and builds embedded AI capability.
DesignAI Sprint
A production-ready clickable prototype in two weeks, built with AI-accelerated design tools.
Experience Redesign Sprint
A UX/UI redesign of one live product surface, shipped rather than mocked: user research, redesign and prototyping, developer-ready specifications, and the implemented result in production — WCAG-compliant.
Mobile App UX Redesign
Redesign key native or cross-platform mobile journeys around mobile interaction patterns and platform constraints. Ends with validated flows and developer handoff.
PoC-to-Production Conversion
Harden an existing prototype or demo into a supported, secure, monitored production release. Ends with software you can put real users and real data on.
Product Design Pod
Embedded product design capacity running research → UI → handoff as a continuous pipeline: user research, interface design, design system stewardship, and developer-ready specifications, inside your rituals and tools.
SaaS Dashboard UX Redesign
Redesign a data-heavy SaaS dashboard for clearer hierarchy, faster task completion, and better decision support. Ends with build-ready screens and handoff.
UX Audit & Friction Report
Identify usability problems, broken journeys, and conversion friction in an existing product. Ends with a prioritized remediation list your team can act on.
UI/UX design services pricing
Core costs Was $8,000£6,700R140,000 now $4,500£3,750R79,000/month for one active workstream. Your product’s scope determines the delivery schedule and total cost. You can use the same subscription for other development priorities.
Best for companies that launch a new digital product, see low adoption or high support tickets, run inconsistent platforms, or need WCAG accessibility.
One plan for your software backlog.
Work is scoped and delivered within your plan’s capacity. Priorities can change; additional parallel workstreams require more capacity.
UI/UX design questions, answered
Still deciding? Talk to sales and get a scoped answer for your product.
Delivery Plan · Core costs Was $8,000£6,700R140,000 now $4,500£3,750R79,000 a month, excluding VAT or sales tax. That buys one active workstream with a managed design team. It is monthly delivery capacity, not a fixed price for a complete design project, so your scope sets the number of months.
Yes. Delivery Plan · Core covers mobile, web, backend, AI, data, QA and DevOps work as well as UI/UX design. All of it sits in one prioritised backlog and is delivered within your plan’s capacity, one active workstream at a time. Priorities can change; additional parallel workstreams require more capacity.
UX research and discovery, information architecture and wireframes, UI design and interactive prototypes, design systems, usability testing, UX audits, WCAG accessibility design, AI design QA, and one accountable delivery owner. Every plan includes $500 in AI infrastructure catalog credits in your first month. Annual plans also include $10,000 in specialist services: a technical assessment, a delivery roadmap and CI/CD pipeline setup.
You rank the backlog. Your delivery owner scopes the top request, agrees acceptance criteria with you, and the team delivers it. You can reorder anything that has not started. One request is active at a time on Core; additional parallel workstreams require more capacity.
The clock starts when you confirm scope and give access to your Figma, repositories and tools. Within 48 hours the team starts coding. Within 14 days the team builds your first agreed deliverable, for example a clickable prototype of one key journey, ready for user testing. If it does not, your first month is free.
48 hours to first code means the team starts coding within 48 hours of the day scope and access are confirmed. 14 days means the team builds the deliverable named at kickoff within 14 days of that date, or your first month is free. “Thousands of companies” counts organisations that have bought engineering services from Scrums.com since 2012. 40-60% higher task completion, 50% faster from concept to code, 50% less development rework, 60% higher adoption and 60% less manual design QA are the figures the current Scrums.com UI/UX design page states. 40-60% lower cost is the figure that page states against US and UK agencies; it is not a quote for your scope.
Design runs inside the delivery pipeline next to engineering, on the Scrums.com Platform, with real-time visibility and AI-powered checks. Designs are not thrown over the wall. They move from concept to code 50% faster, with fewer translation errors and less rework. Design analytics tie task completion, conversion and satisfaction to each design iteration.
Yes. The team integrates with and extends your design systems, component libraries and brand guidelines, including Figma libraries, Material Design or custom design tokens, and contributes improvements back. Without a design system, the team builds one from scratch or adapts Material, Ant Design or Carbon, with a component audit, documentation, new components and governance guidelines.
The team is tool-agnostic and adapts to your workflow. Designers work in Figma and all major design and prototyping tools, and hand off through Jira, Azure DevOps, GitHub or ClickUp. If you are open to recommendations, Figma is the suggested tool for real-time collaboration, developer handoff and its component library system.
Senior designers review work before client presentation. Automated checks validate WCAG 2.1 AA/AAA compliance and design system compliance. Stakeholder reviews keep alignment with business goals, and usability testing validates designs with real users. AI agents automate colour contrast, component library and responsive checks, so designers focus on the problem.
Yes. Research covers stakeholder and user interviews, surveys, competitive analysis and analytics review. Testing covers moderated and unmoderated usability sessions, A/B tests, heuristic evaluations and accessibility audits. Designs are validated with real users before final implementation.
UX audits, MVP design and design system documentation start at one month. Redesigns and MVPs typically take 1 to 3 months. Continuous product design runs best for three months or more, and long-term product and design system evolution runs 6 to 12+ months.
Designers share the EMEA time zone (UK, EU, Middle East, South Africa), with 4 to 6 hours of overlap with the US East Coast and 2 to 3 hours with the US West Coast. Work is structured for real-time collaboration in your core hours, with asynchronous updates and documentation between them.
Want the detail? Read the AI development documentation →
The Software Factory
We’ve spent 15 years building software for some of the world’s biggest brands. Now we’re upgrading how you buy it.
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