How Much Does It Cost To Build An App Like Tesco Clubcard?

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How Much Does It Cost To Build An App Like Tesco Clubcard?

Developing an app like Tesco Clubcard for the European market involves factors that affect development costs.

The growing importance of customer loyalty programs in Europe has made apps like Tesco Clubcard essential tools for both consumers and businesses. Tesco Clubcard, one of the most popular loyalty programs in the UK, allows customers to collect points from purchases, access exclusive discounts, and track their rewards. Building an app like Tesco Clubcard requires a deep understanding of user needs, regional differences, and regulatory challenges.

In Europe, custom app development for loyalty programs like Tesco Clubcard must meet stringent compliance requirements, especially GDPR (General Data Protection Regulation), which regulates how personal data is handled. Additionally, the app must be adaptable to diverse markets, languages, and payment systems. Given the competition in the app market and varying user preferences across European countries, the development of such an app must focus on creating an intuitive experience that aligns with regional expectations while ensuring robust security and data privacy.

This article will explore the factors that influence how much it costs to build an app like Tesco Clubcard, tailored to the European market. We will break down the key components of platform selection, features, user experience, integrations, back-end infrastructure, ongoing maintenance, and hidden costs, all while considering Europe’s unique market dynamics.

Platform and Device Compatibility

When building an app like Tesco Clubcard for Europe, selecting the right platform is a pivotal decision that will impact both the user base and development costs. The European market has its own platform preferences that influence app development costs, particularly when it comes to iOS and Android.

iOS vs. Android:

  • Android: Android dominates in many parts of Europe, especially in countries like Spain, Italy, and Eastern European markets, where users tend to gravitate toward a wide range of devices across different price points. Developing for Android often requires greater effort in device testing due to the diverse range of hardware, which can increase development costs.
  • iOS: While Android has a broader reach, iOS remains particularly popular in the UK, Germany, and other Western European countries. Users of Apple products are often more engaged with loyalty programs, making iOS an important platform for targeting higher-income customers. However, development for iOS (using Swift or Objective-C) is generally more straightforward than for Android due to the more controlled ecosystem.

Given these market dynamics, building for both platforms will involve separate codebases, which increases development time and cost. An alternative option is to use a cross-platform framework like React Native or Flutter, which can help reduce costs by sharing a single codebase. However, some device-specific features may be harder to implement with cross-platform tools, which can affect performance and user experience.

Expanding Beyond Mobile:

For certain sectors, like finance or retail, expanding compatibility beyond mobile devices to tablets, smartwatches, or desktop platforms could provide added value. For example, Tesco Clubcard users may want to access their loyalty points via a web app or desktop portal, which would require additional development.

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App Features and Complexity

The complexity of the app’s features is another major factor in determining the cost of development. Let’s break this down into basic, intermediate, and advanced features, all of which will depend on the specific use case for a Tesco Clubcard-like app.

Basic Features
  • User Registration and Login: Users need to create accounts, securely log in, and manage their profile details. Given the sensitive nature of personal data, GDPR compliance must be ensured at every step of the registration and authentication process.
  • Points Tracking and Rewards: Users should be able to view their points balance, redeem rewards, and track their loyalty progress in real-time. This requires efficient back-end integration for real-time updates and seamless user interaction.
  • Geolocation Services: Since many loyalty programs tie rewards to specific locations, integrating geolocation APIs such as Google Maps or Apple Maps will allow users to find participating stores and local offers.

These basic features are necessary for a functional loyalty program but still require significant investment in back-end architecture and design to ensure smooth performance.

Intermediate Features
  • Integration with Retail POS Systems: For a real-world loyalty app like Tesco Clubcard, the ability to integrate with in-store point-of-sale (POS) systems is critical. This enables automatic point allocation for in-store purchases. This integration is complex, as it requires working with POS vendors and ensuring seamless communication between the app and in-store systems.
  • Payment Integration: Adding secure payment features, such as the ability to pay with stored loyalty points or link the app to mobile wallets like Google Pay or Apple Pay, can significantly enhance the user experience. Payment integration, however, requires meeting high-security standards such as PCI-DSS compliance.
  • Push Notifications: To keep users engaged, the app should send push notifications regarding rewards, discounts, and nearby participating stores. This feature will increase engagement but requires efficient back-end infrastructure and push notification services.
Advanced Features
  • AI-Powered Personalization: For an app like Tesco Clubcard, offering personalized recommendations based on purchase history or location is a key value proposition. This involves integrating machine learning algorithms and data analysis, which adds a layer of complexity and requires investment in data science expertise.
  • In-App Customer Support: Implementing a support system with live chat or automated AI-driven support for handling user inquiries can improve customer satisfaction but will require significant back-end development and integration with third-party services like Zendesk.
  • Social Sharing and Gamification: To increase user engagement, adding features that allow users to share rewards, challenges, and special offers via social media could be an exciting option. Gamifying the loyalty experience (e.g., earning badges for milestones) could also enhance retention but would require custom features and development time.

Design and User Experience (UX/UI)

The design of a Tesco Clubcard-like app for Europe requires attention to both functionality and user interface (UI) preferences. UX/UI design is not just about aesthetics but also about creating an intuitive, seamless experience for diverse European users.

U.S. vs. European UX Preferences:

Europeans tend to favor minimalist design, particularly in Nordic countries, where functional and clean designs are highly valued. Countries like Germany and the UK expect apps to be efficient, well-organized, and easy to navigate, with little friction in the user experience. However, customization is important in markets like France and Italy, where users may appreciate a more personalized interface or localized content.

Localization and Multilingual Support:

Since Europe is a multilingual continent, providing multi-language support is a critical consideration. A Tesco Clubcard-like app must be able to support different languages, such as English, French, German, Italian, and Spanish. Multi-language support not only increases the complexity of the design but also adds to the overall development costs. This could involve additional costs for translation, testing, and quality assurance to ensure a smooth user experience in each language.

Integrations with Third-Party Services/External Systems

For a Tesco Clubcard-like app to function well in Europe, it will need to integrate with various third-party services. These integrations include payment processors, geolocation services, POS systems, and data storage solutions.

Payment Systems:

  • Klarna: A leading payment solution in Europe, particularly popular in Nordic countries and Germany. Integrating Klarna into a loyalty app could help streamline payments and boost user retention.
  • SEPA Payments: For users across the Eurozone, enabling SEPA (Single Euro Payments Area) payments can simplify transactions and lower costs, particularly for cross-border transactions.

Local FinTech Integrations:

  • Bancontact: Popular in Belgium, integrating Bancontact can improve the payment experience for users in that country.

Compliance with Europe-specific regulations, like PSD2 (Revised Payment Services Directive), which enforces strong customer authentication (SCA), will also be necessary when integrating payment services.

Database & Backend Infrastructure

A robust backend infrastructure is essential for storing customer data, transaction records, and loyalty points. For apps like Tesco Clubcard, handling sensitive data and large-scale transactions requires secure infrastructure that meets regulatory standards, especially GDPR.

GDPR Compliance:

Under GDPR, personal data must be stored securely, with strict guidelines on data access, retention, and user rights. This impacts how the app stores and processes data, such as user profiles, transaction history, and payment information. To comply, businesses must ensure their databases and cloud storage solutions are hosted in regions with appropriate data protection standards, such as EU-based data centers.

Scalable Infrastructure:

As user numbers grow, the app will need a scalable infrastructure to accommodate higher data volume and traffic. This is particularly true for loyalty apps that expect heavy usage during promotional events or shopping seasons. Cloud solutions like AWS, Google Cloud, or Microsoft Azure offer scalable solutions that can meet these needs but can add to the overall development and operational costs.

Ongoing Maintenance and Updates

Ongoing maintenance is crucial for ensuring that the app remains compliant with changing regulations, offers new features, and fixes bugs.

GDPR Updates:

Changes in data privacy laws and user consent management require ongoing attention, as businesses must ensure that the app complies with any new regulations. Regular updates to privacy policies, terms of service, and consent management tools will be necessary to stay compliant in Europe.

OS and App Store Updates:

Updating the app for new versions of iOS or Android and ensuring it adheres to the latest app store guidelines can be costly, particularly in the case of a large user base.

Team Expertise and Location

Building a custom app for the European market requires a team with expertise in both technical and regulatory aspects. It’s essential to work with developers familiar with GDPR compliance and the unique preferences of European users.

Distributed Teams:

For European projects, working with a distributed team can help access specialized skills, such as multi-language UX/UI designers, GDPR compliance experts, and back-end developers familiar with local payment systems. Teams in countries with competitive tech industries (e.g., Poland, Romania, or the UK) can offer high-quality development at varying cost points.

Hidden Costs & Miscellaneous Factors

QA & Testing: Testing for various devices, operating systems, and languages is a significant part of the process in Europe. High standards for app security and user privacy mean extensive testing to ensure compliance.

App Store Fees and Guidelines: Submitting an app to the Apple App Store or Google Play requires fees and adherence to strict guidelines. Additionally, local VAT and tax considerations in European countries may add to the total cost.

Legal and Compliance Costs: The legal and regulatory landscape in Europe can lead to unexpected costs, particularly related to GDPR, payment compliance, and regional consumer protection laws.

What Makes This App Category Unique in Terms of Development for Europe

The development of a loyalty app like Tesco Clubcard requires specialized considerations in the European market, particularly with regard to privacy regulations, localization, and regional payment systems. Understanding the varying customer behaviors, legal requirements, and platform preferences across Europe will directly influence the development costs and approach for this type of app.

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