Keep your iOS and Android applications running smoothly with proactive maintenance, bug fixes, OS compatibility updates, and feature enhancements.
Our mobile app maintenance services ensure your iOS and Android applications stay secure, performant, and compatible with the latest operating systems and devices. From bug fixes and performance optimization to feature enhancements and security updates, we provide comprehensive application support services that keep your app competitive and your users satisfied.
Rapid response to crashes, errors, and user-reported issues. We monitor crash reports, analyze logs, reproduce issues, and deploy fixes quickly, typically within 48 hours for critical bugs. Proactive monitoring catches problems before users notice them.
Keep your app compatible with new iOS and Android versions released annually. We test beta releases, identify compatibility issues, update deprecated APIs, and ensure smooth transitions when Apple and Google launch major OS updates, so your app never breaks.
Continuous performance monitoring and optimization to maintain fast load times, smooth animations, and efficient resource usage. We analyze app performance metrics, optimize database queries, reduce memory consumption, and improve battery efficiency.
Regular security audits and immediate patches for vulnerabilities. We monitor security advisories, update third-party dependencies, implement encryption improvements, and ensure compliance with evolving security standards like GDPR, CCPA, and industry-specific regulations.
24/7 app monitoring with crash detection, performance tracking, and user behavior analytics. Real-time dashboards show app health, error rates, API response times, and user engagement metrics, giving you visibility into how your app performs in production.
Iterative improvements based on user feedback and analytics. We add new features, refine existing functionality, improve user experiences, and keep your app competitive, all while maintaining stability and performance.
As a software development company with 13 years of mobile expertise, we provide structured, proactive application maintenance services through our Software Engineering Orchestration Platform (SEOP). Our approach combines automated monitoring, dedicated support teams, and transparent communication to keep your mobile apps running reliably while continuously improving based on user feedback and market changes.
Industry-leading tools for comprehensive app monitoring and maintenance:
A structured approach ensures your app stays healthy:
Choose the application support services model that fits your needs:
Our structured maintenance process ensures proactive issue prevention, rapid response to problems, and continuous improvement of your mobile application.
We begin by understanding your app's architecture, codebase, infrastructure, and current maintenance challenges. Our team conducts a comprehensive audit, sets up monitoring tools, and establishes maintenance protocols aligned with your business needs.
Activities:
Deliverable: Maintenance assessment report, monitoring dashboard, and support protocols
24/7 automated monitoring tracks app health, performance, crashes, and security vulnerabilities. Our team receives real-time alerts for critical issues and reviews metrics daily to identify trends and potential problems before they impact users.
Activities:
Deliverable: Continuous monitoring with instant alerts and weekly health reports
When issues arise, our team rapidly investigates, reproduces, fixes, and deploys solutions based on priority levels. Critical production issues receive immediate attention with fixes typically deployed within 48 hours.
Activities:
Deliverable: Issue resolution with root cause documentation
As Apple and Google release new iOS and Android versions, we proactively test your app, identify compatibility issues, update deprecated code, and ensure smooth transitions without disrupting your users.
Activities:
Deliverable: OS-compatible app version released before public launch
Regular performance audits identify optimization opportunities. We improve load times, reduce battery consumption, optimize database queries, and enhance user experience based on performance metrics and user feedback.
Activities:
Deliverable: Performance improvement report with measurable metrics
Based on user feedback, analytics, and business goals, we iteratively enhance your app with new features, UI improvements, and functionality expansions, keeping your application competitive and users engaged.
Activities:
Deliverable: Enhanced app version with new features and improvements
We leverage industry-leading monitoring, analytics, and development tools to provide comprehensive application maintenance services for iOS and Android apps.
Mobile app maintenance costs typically range from $5,000-$20,000 per month depending on app complexity, platform (iOS, Android, or both), maintenance scope, and support level requirements. Simple apps with basic maintenance may cost $5,000-$8,000 monthly depending on team composition, while complex enterprise applications requiring 24/7 support, frequent updates, and dedicated teams can exceed $20,000 per month. Most businesses allocate 15-20% of their original app development budget annually for ongoing maintenance and support.
At Scrums.com, we provide flexible, transparent application maintenance services through our Software Engineering Orchestration Platform (SEOP). Whether you need retainer hours, a dedicated maintenance team, or on-demand support, our usage-based pricing means you only pay for what you use. As a software development company with 13 years of experience maintaining 400+ mobile apps, we deliver reliable support at 40-60% lower costs than traditional US-based agencies while providing real-time visibility into all maintenance activities. Factors that affect app cost can include...
Simple apps with straightforward architecture require less maintenance time than complex applications with custom backends, third-party integrations, real-time features, or advanced functionality. Apps with microservices, complex data synchronization, or payment processing typically need more intensive maintenance.
Maintaining a single platform (iOS or Android) costs less than supporting both platforms simultaneously. Cross-platform apps built with React Native or Flutter may have shared maintenance efficiencies, but native apps on both platforms require platform-specific updates and testing.
Basic maintenance with business-hours support costs less than premium tiers with 24/7 monitoring, guaranteed response times, and emergency support. Higher SLA commitments requiring faster bug resolution and dedicated resources increase monthly costs.
Apps requiring frequent feature updates, A/B testing, or rapid iteration need more developer hours than apps with stable functionality requiring only OS compatibility and security updates. Monthly update cycles cost more than quarterly maintenance schedules.
Apps with numerous third-party integrations (payment gateways, analytics, CRMs, marketing tools) require more maintenance as SDKs update, APIs change, and compatibility issues arise. Each integration point adds maintenance overhead.
Advanced monitoring with custom dashboards, detailed analytics, and comprehensive crash reporting costs more than basic monitoring. Apps with complex backend infrastructure, multiple environments, and sophisticated CI/CD pipelines require additional maintenance resources.
Our application maintenance services support mobile apps across diverse industries, each with unique compliance requirements, security standards, and user expectations. As a software development company with deep industry expertise, we provide specialized maintenance that keeps your app compliant, secure, and competitive in your market.
Proactive maintenance for healthcare apps ensuring HIPAA compliance, security patch management, HealthKit/Google Fit API updates, telemedicine platform reliability, and 24/7 uptime monitoring. Maintain critical health applications with regular security audits, performance optimization, bug fixes, iOS/Android OS compatibility updates, and immediate response to compliance regulation changes.
Continuous maintenance for logistics apps with GPS accuracy optimization, real-time tracking reliability, route algorithm updates, integration maintenance with fleet management systems, and performance monitoring. Ensure delivery and warehouse apps remain operational with proactive bug fixes, driver app updates, barcode scanner compatibility, offline functionality testing, and rapid incident response.
Ongoing maintenance for retail mobile apps ensuring payment gateway reliability, inventory synchronization, seasonal traffic scaling, checkout optimization, and zero-downtime updates. Maintain e-commerce apps with security monitoring, performance tuning, iOS/Android compatibility, loyalty program functionality, AR feature updates, and immediate resolution of payment processing issues.
Comprehensive SaaS mobile app maintenance with API version management, feature flag deployment, A/B testing infrastructure, analytics monitoring, and continuous performance optimization. Maintain platform stability with proactive monitoring, automated testing, gradual rollouts, database optimization, cloud infrastructure scaling, and immediate response to critical bugs affecting user productivity.
24/7 maintenance for telecom apps ensuring call quality, messaging reliability, network performance monitoring, billing accuracy, and compliance with telecommunications regulations. Maintain critical communication apps with proactive network optimization, security patching, iOS/Android compatibility updates, VoIP quality monitoring, and rapid response to service disruptions.
Dedicated maintenance for insurance apps with claims processing reliability, policy data integrity, payment gateway monitoring, telematics data accuracy, and regulatory compliance updates. Ensure insurance applications remain secure and functional with security audits, database maintenance, document storage optimization, agent portal updates, and immediate resolution of claim submission issues.
Bank-grade maintenance for financial apps with 99.99% uptime, security monitoring, fraud detection updates, transaction processing reliability, and regulatory compliance. Maintain banking applications with continuous security patching, biometric authentication updates, payment gateway monitoring, database optimization, penetration testing, and immediate response to security threats or transaction failures.
Agile maintenance for fintech apps with real-time trading reliability, payment processing uptime, blockchain integration updates, market data accuracy, and rapid feature deployment. Maintain innovative financial platforms with continuous monitoring, security hardening, API version management, performance optimization, compliance updates, and fast resolution of payment or trading disruptions.
Our application maintenance services include comprehensive support: bug fixes and crash resolution, performance optimization, OS compatibility updates for new iOS and Android versions, security patches and vulnerability fixes, monitoring and analytics with real-time dashboards, third-party SDK updates, App Store and Google Play management, feature enhancements based on user feedback, and proactive maintenance to prevent issues.
Our application support services prioritize issues based on severity and business impact. Critical production issues affecting all users receive immediate attention with fixes typically deployed within 48 hours. High-priority bugs impacting significant user segments are resolved within 1 week. Medium-priority issues are addressed within 2 weeks.
Yes, we provide comprehensive application maintenance services for iOS apps, Android apps, and cross-platform apps built with React Native or Flutter. Our team has deep expertise in Swift, Kotlin, and cross-platform frameworks, allowing us to maintain apps across all major mobile platforms.
Absolutely. We frequently take over mobile app maintenance from previous developers, agencies, or internal teams who are no longer available or equipped to support the app. Our onboarding process includes comprehensive code review, architecture assessment, technical debt analysis, documentation review, and knowledge transfer to ensure smooth transition.
We proactively monitor iOS and Android beta releases months before public launch (Apple releases iOS betas in June, Android betas in March-April). Our team tests your app on beta versions, identifies compatibility issues, updates deprecated APIs, and ensures smooth transitions.
Our application maintenance services include minor feature enhancements, UI improvements, and iterative optimizations based on user feedback and analytics insights. These improvements are typically part of your monthly retainer or dedicated team allocation.
We offer flexible pricing for application maintenance services including monthly retainers with allocated hours per month (most popular for predictable costs), dedicated teams with part-time or full-time developers assigned exclusively to your app, and on-demand support with pay-per-issue pricing for occasional maintenance needs.
Yes, comprehensive monitoring and reporting are core to our application support services. You'll have access to our SEOP dashboard showing real-time app health metrics, crash rates, error trends, performance data (load times, API latency), user analytics, engagement metrics, and maintenance activities.
Stop worrying about crashes, outdated code, and compatibility issues. Partner with a software development company that's maintained mobile apps since 2012. Our proactive application maintenance services keep your app running smoothly, secure, and competitive, so you can focus on growing your business instead of fixing technical problems.
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