ERP Integration Package. @erp-integration

The ERP Integration Package connects an application to your ERP — SAP, NetSuite, Dynamics 365, Sage, Odoo, or equivalent — for a defined set of flows: product and customer master data, orders, inventory levels, invoices, or fulfillment status. The finish state is those flows running in production on schedule or on event, with validation at the boundary, reconciliation reports that prove the two systems agree, and alerts when they do not.

Connecting products to legacy ERP systems is one of the harder integration disciplines Scrums.com practices, because ERPs punish sloppiness: strict schemas, batch windows, and finance data where wrong is worse than late. The package treats the ERP as the system of record it is — the integration adapts to the ERP, never the other way around.

Flow Definition & Data Contract

Each flow specified precisely — direction, trigger, frequency, and field-level mapping — with the system of record named per data domain and sign-off from both IT and finance/operations owners.

ERP Connectivity Build

Integration through the ERP's sanctioned interfaces — APIs, iDocs/BAPIs, SuiteTalk, OData, or managed file exchange — built to survive batch windows, maintenance windows, and API quotas.

Transformation & Validation

Mapping and unit/currency/tax-code transformations with hard validation at the boundary: records that fail validation are quarantined with reasons, never half-written into the ERP.

Reconciliation & Monitoring

Scheduled reconciliation reports — counts and values by flow — plus sync logs, retries, and alerting, so drift between systems is detected in hours, not at month-end close.

1. Scope — Define flows and the data contract, confirm ERP interfaces and environments, and agree reconciliation rules.
2. Build — Implement and test against the ERP test environment, including failure, retry, and quarantine paths.
3. Handover — Production go-live flow by flow, reconciliation reports scheduled, and runbooks for the teams on both sides.

The ERP Integration Package is a menu item on the Scrums.com delivery catalog, available at every plan tier. Add it to your plan backlog and your delivery team schedules it like any other item — scoped, tracked, and reported through the SEOP. See Delivery Plan Tiers.

What do we need from our ERP team?

A test environment, credentials for the sanctioned interface, and a named ERP owner for mapping sign-off. The scope step cannot complete without them — that is deliberate.

Our ERP is heavily customized. Does the package still fit?

Yes — customization is the normal case. The data contract is written against your ERP as it actually is, which is exactly why the mapping step is done with your ERP owner in the room.

What if data must flow both ways with conflict handling?

Defined flows can be bidirectional. If you need broad, conflict-aware two-way synchronization across data domains, the Two-Way SaaS Data Sync item is the right scope for it.