Datadog Bits AI SRE

What you get

the numbers that matter

Starting price

Priced on scope

billed monthly

Ready in

≈ 2 weeks

signed to first PR

Retention

96%

engagements renewed

Match

96%

to your stack & domain

Datadog's agentic SRE capability that investigates incidents using observability context and surfaces likely causes. Deployed and governed by Scrums.com.

How this operator works

every way of working, already decided

A · capability focus

Owns the system, not the ticket

Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.

B · ways of working

Embedded, async-first, instrumented

Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.

C · reliability posture

Runbooks, canaries, reversible deploys

Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.

D · comms & cadence

Plugged into your Slack & rituals

Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.

E · tooling

Brings a pre-wired stack or adopts yours

Infrastructure and observability as code by default. No bespoke setup tax to absorb.

F · onboarding

Scoped, gated, reversible

Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.

Overview

Bits AI SRE is Datadog's agentic SRE capability. It uses the observability context already flowing into Datadog — metrics, logs, traces, and monitors — to investigate incidents, test hypotheses, and surface likely causes to responders, cutting the manual query-and-correlate work at the start of an incident.

On the Scrums.com catalog, Datadog Bits AI SRE is listed as a third-party commercial agent. Scrums.com delivery teams deploy it into your environment, integrate it with your Datadog environment, alerting monitors, and incident workflow, and govern its operation through the SEOP with usage and outcome reporting.

What it does

Autonomous incident investigation

Starts investigating when an alert fires, working through the relevant observability context without waiting for a responder.

Hypothesis-driven analysis

Forms and checks hypotheses about what changed or broke, rather than only presenting raw telemetry.

Likely-cause surfacing

Presents responders with probable causes and the supporting evidence, so triage starts from a shortlist.

Observability-context grounding

Works from the telemetry your systems already send to Datadog, keeping findings tied to real signals.

Deploying it with Scrums.com

Scope — Scrums.com runs a fit assessment against your workflows, your observability estate, and your governance requirements.
Integrate — Scrums.com engineers wire Datadog Bits AI SRE into your Datadog environment, alerting monitors, and incident workflow, with guardrails set before it operates.
Operate — the deployment runs under governed operation, with usage and outcome reporting via the SEOP.

Commercial availability

Bits AI SRE is a commercial capability inside Datadog's observability platform rather than a standalone product; access is sold by Datadog as part of the Datadog platform. Scrums.com supports procurement and delivers the rollout as a governed deployment.

FAQs

How is this different from Datadog's standard alerting?

Standard monitors tell you something is wrong. Bits AI SRE picks up from there: it investigates the alert against surrounding observability context and proposes likely causes, work a responder would otherwise do manually.

What does a deployment need?

A Datadog account with the relevant telemetry flowing in, plus access to the capability on your Datadog plan. Scrums.com confirms plan fit and telemetry coverage during scoping.

How is it governed in production?

It operates inside your Datadog tenancy on data you already send there. Scrums.com defines which services and monitors it covers, and reviews its investigation output as part of governed operation on the SEOP.

What's included

in every engagement · no add-ons

✓Autonomous incident investigationincl.

✓Hypothesis-driven analysisincl.

✓Likely-cause surfacingincl.

✓Observability-context groundingincl.

Track record

deployments on real systems · anonymized

SectorSystemOutcomeSpanStatus

Fintechpayments-core ledger99.97% achieved14 mocomplete

Commercecheckout platform−38% incident rate9 mocomplete

Health SaaSdata plane0 SEV1 in 6 mo11 moactive

Logisticsrouting enginezero-downtime cutover7 mocomplete

AI infrainference clusterp99 −120 ms5 moactive

Works inside your stack

surfaces this operator binds to

SurfaceBindingDirectionAuth

Source controlgithub.com/<org>reviews + writesOIDC

CI / CDscm-flow · deploy-servicegates deploysOIDC

Observabilityotlp://collector:4317metrics + alertsmTLS

Commsslack://<workspace>standups, incidentsSSO

Secretsvault://scrums/op/<id>short-lived credsSPIFFE

On-callpagerduty://<org>primary / secondaryAPI token

Boundaries

what to deploy instead

Scoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →

Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.

Deployments

the only social proof we publish

402deploys

across 38 organizations

+24 last 30 days · median age 11.4 mo · retention 96%

Live telemetry

this operator's system surface

system map

signals · last 24h

deploys18

p99 latency112 ms

error rate0.02%

incidents0

Pricing

one number · one footnote

billed monthly

Priced on scope

All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.

Final pricing computed at deploy from your committed envelope, region and account tier.

FAQ

common questions

How is Datadog Bits AI SRE priced?+

Priced on scope. Request a quote and pricing is computed from the work envelope.

Is Datadog Bits AI SRE available now?+

Yes. It is published and deployable directly from the Scrums.com catalog.

Can a Datadog Bits AI SRE deployment be reversed?+

Yes. Deployments are reversible with a one-click swap inside the trial window.

Who provides Datadog Bits AI SRE?+

Datadog, vetted by the Scrums.com platform.

How it compares

vs other agents

Option	From	Stack	Status
Datadog Bits AI SRE · this one	Priced on scope	agent · ai-agents · sre	● available
OpenAI	USD 0.0001	agent · model-providers · reasoning	● available
Anthropic	Priced on scope	agent · model-providers · coding	● available
Mistral AI	USD 0.005	agent · model-providers · open-weights	● available

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