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FCB.ai

We conversational AI solutions to help financial service providers acquire & retain customers. FCB.ai is the conductor of a conversational AIecosystem to produce impactful onboarding and servicing customer experiences.

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Platform review

Expert UI/UX

FinChatBot is an API-integrated service that personifies itself through relatable caricatures and engaging branding. These design decisions help create familiarity and increase the likelihood that users will engage with the chatbot. The landing pages address the key services offered with descriptive visuals and clear copy, all while keeping the call-to-action accessible. The blog section adds educational value to the user and makes use of good visual hierarchy to improve readability."

Platform functionality

Once integrated, the product delivers customer engagement and gathers behavioral analytics that can be used to further enhance the UX of the customer's product. FinChatBot currently offers a tailored approach to each customer's needs by personally engaging with new user requests.

FCB.ai mobile app
FCB.ai — mobile experience
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