Botnation

• Import and export your collected data - Import and export your data into spreadsheets in just a few clicks.
• Create your chatbot quickly - Thanks to its ergonomic interface and its drag & drop editor, you and your team will be able to collaborate on the creation of your chatbots, and finalize them in a few minutes.
• Integrate your tools - Connect your other tools to your chatbot, such as your CRM, or Zapier for more efficiency.
• Advanced natural language processing - Botnation utilizes advanced natural language processing capabilities to understand user requests, even when they contain typos or variations. The chatbot can accurately match keywords and phrases, ensuring a seamless conversational experience and improved user satisfaction.
• Benefit from artificial intelligence - Botnation detects and matches keywords and phrases to always understand the requests made, even when they have typos.
• Transfer conversations to your customer service team - When the requests are sensitive or more complex, the chatbot transfers the conversation to your customer service so that they can react quickly.
• Integrate your chatbot to all your platforms - Create chatbots for your website, Facebook Messenger or WhatsApp.

Botnation is a game-changer for small businesses, offering a cost-effective solution to enhance customer engagement and streamline customer service. With its intuitive drag & drop interface, you can create chatbots without any coding knowledge. For instance, a bakery could use it to answer common queries like opening hours or cake flavors. Its AI algorithms ensure instant responses, improving customer satisfaction. If a query is complex, Botnation transfers it to your customer service team, ensuring no customer is left unattended. This seamless integration saves time and resources, allowing you to focus on business growth.