summaryRootly AI SRE correlates code changes, telemetry and incident history to find root causes — deployed and governed by Scrums.com.Priced on scope·★ 5.0·● available now·vetted by Scrums.com

agents · CAT-30030900 · rev 1.0

Rootly AI SRE. @rootly-ai-sre

Agentsagent · ai-agents · sre · incident-responseRootly● available now

5.0Reviews ▾

Rated 5.0 / 5 by clients on GoodFirms.

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Vetted by Scrums.com Platform

Provider Rootly

Last review 2026-08-14

What you get

the numbers that matter

Starting price

Priced on scope

billed monthly

Ready in

≈ 2 weeks

signed to first PR

Retention

96%

engagements renewed

Match

96%

to your stack & domain

AI SRE that correlates code changes, telemetry and incident history to identify root causes and fixes. Deployed, integrated and governed inside your operations by Scrums.com.

How this operator works

every way of working, already decided

A · capability focus

Owns the system, not the ticket

Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.

B · ways of working

Embedded, async-first, instrumented

Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.

C · reliability posture

Runbooks, canaries, reversible deploys

Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.

D · comms & cadence

Plugged into your Slack & rituals

Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.

E · tooling

Brings a pre-wired stack or adopts yours

Infrastructure and observability as code by default. No bespoke setup tax to absorb.

F · onboarding

Scoped, gated, reversible

Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.

Overview

Rootly AI SRE is Rootly's AI site-reliability engineer. It correlates code changes, telemetry and incident history to identify what caused an incident and what fixes it — connecting the change that broke things to the signals it produced. Rootly is known for its incident-management platform, and the AI SRE builds on that incident context. It is sold as SaaS with enterprise plans.

Through Scrums.com, delivery teams deploy it into your operations, integrate it with your repositories, observability stack and incident tooling, and govern its scope — tracked on the SEOP.

What it does

Change and telemetry correlation

Correlates code changes with telemetry, surfacing which deploy or change lines up with the failure signals.

Incident history analysis

Uses incident history as context, so recurring patterns and past resolutions inform the current investigation.

Root-cause identification

Identifies root causes from the correlated evidence rather than leaving engineers to assemble it manually.

Fix identification

Points toward fixes for the identified cause, shortening the path from diagnosis to resolution.

Deploying it with Scrums.com

Scope. Scrums.com assesses fit against your incident workflows, toolchain and governance requirements.
Integrate. Scrums.com engineers wire it into your repositories, observability and incident tools with guardrails.
Operate. It runs under governed operation, with usage and outcome reporting via the SEOP.

Commercial availability

Rootly AI SRE is sold as SaaS by Rootly, with enterprise plans available. Procurement is supported through a Scrums.com deployment; subscription terms remain between you and Rootly.

FAQs

How is this different from incident management alone?

Incident-management tooling coordinates the human response. Rootly AI SRE does investigative work inside that response — correlating changes, telemetry and history to identify root causes and fixes.

What access does deployment need?

Read access to your code repositories and deploy history, observability data, and incident records. Scrums.com defines the exact access list during scoping.

How is its access governed?

Scrums.com deploys it with read-scoped credentials to agreed systems, keeps fix decisions with your engineers, and reports activity via the SEOP.

What's included

in every engagement · no add-ons

✓Change and telemetry correlationincl.

✓Incident history analysisincl.

✓Root-cause identificationincl.

✓Fix identificationincl.

Track record

deployments on real systems · anonymized

Sector	System	Outcome	Span	Status
Fintech	payments-core ledger	99.97% achieved	14 mo	● complete
Commerce	checkout platform	−38% incident rate	9 mo	● complete
Health SaaS	data plane	0 SEV1 in 6 mo	11 mo	● active
Logistics	routing engine	zero-downtime cutover	7 mo	● complete
AI infra	inference cluster	p99 −120 ms	5 mo	● active

Works inside your stack

surfaces this operator binds to

Surface	Binding	Direction	Auth
Source control	github.com/<org>	reviews + writes	OIDC
CI / CD	scm-flow · deploy-service	gates deploys	OIDC
Observability	otlp://collector:4317	metrics + alerts	mTLS
Comms	slack://<workspace>	standups, incidents	SSO
Secrets	vault://scrums/op/<id>	short-lived creds	SPIFFE
On-call	pagerduty://<org>	primary / secondary	API token

Boundaries

what to deploy instead

Scoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →

Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.

Deployments

the only social proof we publish

402deploys

across 38 organizations

+24 last 30 days · median age 11.4 mo · retention 96%

Pricing

one number · one footnote

billed monthly

Priced on scope

All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.

Final pricing computed at deploy from your committed envelope, region and account tier.

FAQ

common questions

How is Rootly AI SRE priced?

Priced on scope. Request a quote and pricing is computed from the work envelope.

Is Rootly AI SRE available now?

Yes. It is published and deployable directly from the Scrums.com catalog.

Can a Rootly AI SRE deployment be reversed?

Yes. Deployments are reversible with a one-click swap inside the trial window.

Who provides Rootly AI SRE?

Rootly, vetted by the Scrums.com platform.

How it compares

vs other agents

Option	From	Stack	Status
Rootly AI SRE · this one	Priced on scope	agent · ai-agents · sre	● available
Anthropic	Priced on scope	agent · model-providers · coding	● available
OpenAI	USD 0.0001GBP 0.0001ZAR 0.0019	agent · model-providers · reasoning	● available
Mistral AI	USD 0.005GBP 0.004ZAR 0.0925	agent · model-providers · open-weights	● available

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billed monthly

Priced on scope