agents · CAT-30030969 · rev 1.0 |
ERNIE. @ernie
5.0Reviews ▾
Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider Baidu
Last review 2026-08-14
What you get
the numbers that matterPriced on scope
usage-based
≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
Baidu's ERNIE model family, offered via the Qianfan platform. Scrums.com delivery teams integrate and govern it inside your products and agent stack on the SEOP.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
ERNIE is Baidu's model family — one of the longest-running large-model lines, with deep roots in knowledge-enhanced language modelling and strong Chinese-language capability. The models are offered through Qianfan, Baidu's enterprise AI platform, which pairs model access with deployment and application tooling.
Through Scrums.com, ERNIE becomes a governed part of your stack. Scrums.com delivery teams integrate the models into your products, pipelines, and agents — with evals, guardrails, and cost and outcome tracking on the SEOP.
What it does
Text generation
General language models handle chat, reasoning, summarisation, and production text features, with particular strength in Chinese.
Knowledge-grounded responses
The family's knowledge-enhanced lineage supports responses grounded in structured knowledge and search, reducing unsupported answers.
Multimodal understanding
Vision-capable models accept images alongside text for document and visual understanding features.
Qianfan platform tooling
Qianfan surrounds the models with enterprise tooling — deployment, fine-tuning, and application building on Baidu's cloud.
Deploying it with Scrums.com
- Scope. Scrums.com assesses where ERNIE fits your use cases, alongside your data, residency, and compliance requirements — including the Qianfan platform dependency.
- Integrate. Scrums.com engineers wire Qianfan's model endpoints into your products, pipelines, and agents with evals and guardrails.
- Operate. Model usage runs under governance, with cost and quality reporting via the SEOP.
Commercial availability
ERNIE is offered as a hosted, usage-based service through Baidu's Qianfan platform on Baidu AI Cloud. Model usage is contracted with Baidu; Scrums.com delivers the integration, governance, and operation around it.
FAQs
Is ERNIE open weights or hosted API?
ERNIE is primarily a hosted family accessed through Qianfan. Baidu has also made open-weight releases within the family, but enterprise access and the surrounding tooling run through the hosted platform.
What does a deployment need?
A Baidu AI Cloud account with Qianfan access and API credentials, plus scoped access to the products and pipelines the models will serve.
Where does our data flow?
Prompts and outputs flow to Qianfan's endpoints on Baidu AI Cloud, operated from China — a factor to weigh in your compliance review. Scrums.com designs the integration so data flows are explicit and governed.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnotePriced on scope
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is ERNIE priced?
Priced on scope. Request a quote and pricing is computed from the work envelope.
Is ERNIE available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a ERNIE deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides ERNIE?
Baidu, vetted by the Scrums.com platform.
How it compares
vs other agents| Option | From | Stack | Status |
|---|---|---|---|
| ERNIE · this one | Priced on scope | agent · model-providers · knowledge | ● available |
| OpenAI | USD 0.0001GBP 0.0001ZAR 0.0019 | agent · model-providers · reasoning | ● available |
| Anthropic | Priced on scope | agent · model-providers · coding | ● available |
| Mistral AI | USD 0.005GBP 0.004ZAR 0.0925 | agent · model-providers · open-weights | ● available |