KYC & KYB Workflow Integration. @kyc-integration

The KYC & KYB Workflow Integration sprint wires identity and business verification into your onboarding flow — provider checks, status tracking, evidence storage, and the exception handling that determines whether verification is a smooth step or a support burden. The approach follows how Scrums.com builds for regulated delivery generally: compliance controls built into the workflow, not bolted on afterward.

The finish state is a production onboarding flow where every applicant moves through a defined status model — pending, verified, review, rejected — with provider evidence retained for audit, manual review cases routed to a queue, and clean applicants passing through without human touch.

Verification Provider Integration

Integration with your chosen KYC/KYB provider — document, biometric, sanctions, and business-registry checks as required — including webhook handling for asynchronous results.

Onboarding Flow & Status Model

A defined applicant status model embedded in your onboarding UX, with resumable flows for applicants who drop off mid-verification.

Evidence & Audit Trail

Verification results, documents, and decisions stored with retention rules, so every account's verification history is reconstructable for audit.

Exception & Review Handling

A manual review queue for edge cases — mismatches, expired documents, sanctions hits — with decision capture and re-check triggers.

1. Scope — Map your onboarding flow, regulatory requirements, and provider choice; fix the status model and review rules.
2. Build — Integrate provider checks, statuses, evidence storage, and the review queue; test against provider sandbox personas.
3. Handover — Production rollout with pass-rate monitoring, runbooks for the review queue, and documentation of the decision rules.

The KYC & KYB Workflow Integration is a menu item on the Scrums.com delivery catalog, available at every plan tier. Add it to your plan backlog and your delivery team schedules it like any other item — scoped, tracked, and reported through the SEOP. See Delivery Plan Tiers.

Does Scrums.com provide the verification service itself?

No. The sprint integrates a specialist provider — Sumsub, Onfido, Persona, Trulioo, or your regional equivalent — and builds the workflow around it. Provider selection support is part of scoping if you have not chosen one.

Is this legal or compliance advice?

No. Your compliance function defines what must be checked; the sprint implements those requirements as working software with evidence and audit trails.

What comes after verification?

Onboarding is usually the first of several risk controls. The Fraud Rules & Risk Controls Engine extends the same discipline to transaction-time risk, and pairs naturally with this sprint.