agents · CAT-30030895 · rev 1.0 |
Resolve AI - AI SRE. @resolve-ai-ai-sre
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Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider Resolve AI
Last review 2026-08-14
What you get
the numbers that matterPriced on scope
billed monthly
≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
AI SRE agents that investigate incidents and can execute remediation across hybrid and multi-cloud systems. Deployed, integrated and governed inside your operations by Scrums.com.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
Resolve AI - AI SRE provides AI site-reliability-engineering agents. The agents investigate production incidents, work toward root cause, and can execute remediation — operating across hybrid and multi-cloud systems rather than a single environment. It is sold as enterprise SaaS.
Through Scrums.com, delivery teams deploy the agents into your operations, integrate them with your observability and infrastructure tooling, and govern what they may investigate and act on — tracked on the SEOP.
What it does
Autonomous incident investigation
Investigates incidents autonomously when they fire, gathering and analysing operational evidence before an engineer arrives.
Root-cause analysis
Works toward the underlying cause of an incident, not just the surfaced symptom.
Remediation execution
Can execute remediation actions, moving beyond diagnosis into resolution where permitted.
Hybrid and multi-cloud coverage
Operates across hybrid and multi-cloud systems, matching how enterprise infrastructure is actually deployed.
Deploying it with Scrums.com
- Scope. Scrums.com assesses fit against your incident workflows, infrastructure estate and governance requirements.
- Integrate. Scrums.com engineers wire the agents into your observability, incident and infrastructure tools with guardrails.
- Operate. They run under governed operation, with usage and outcome reporting via the SEOP.
Commercial availability
Resolve AI - AI SRE is sold as enterprise SaaS by Resolve AI. Procurement is supported through a Scrums.com deployment; subscription terms remain between you and Resolve AI.
FAQs
How is this different from monitoring and alerting?
Monitoring tells you something is wrong; the investigation still falls to on-call engineers. Resolve AI's agents do the investigation and can execute remediation, with your team supervising outcomes.
What access does deployment need?
Read access to observability data (logs, metrics, traces), incident tooling, and — for remediation — scoped credentials to the systems it may act on. Scrums.com defines the exact access list during scoping.
Does it act in production without approval?
Action scope is a deployment decision. Scrums.com configures which remediations are allowed, with approval gates where required, and reports every action via the SEOP.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnotePriced on scope
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is Resolve AI - AI SRE priced?
Priced on scope. Request a quote and pricing is computed from the work envelope.
Is Resolve AI - AI SRE available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a Resolve AI - AI SRE deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides Resolve AI - AI SRE?
Resolve AI, vetted by the Scrums.com platform.
How it compares
vs other agents| Option | From | Stack | Status |
|---|---|---|---|
| Resolve AI - AI SRE · this one | Priced on scope | agent · ai-agents · sre | ● available |
| Anthropic | Priced on scope | agent · model-providers · coding | ● available |
| OpenAI | USD 0.0001GBP 0.0001ZAR 0.0019 | agent · model-providers · reasoning | ● available |
| Mistral AI | USD 0.005GBP 0.004ZAR 0.0925 | agent · model-providers · open-weights | ● available |