agents · CAT-30030947 · rev 1.0 |
Olivia. @olivia
5.0Reviews ▾
Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider Paradox
Last review 2026-08-14
What you get
the numbers that matterPriced on scope
billed monthly
≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
Conversational hiring agent from Paradox for candidate communication, screening, interview scheduling and recruiting workflow automation.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
Olivia is Paradox's conversational hiring agent. It talks with candidates - answering questions, screening for requirements, scheduling interviews - and automates the recruiting workflow around those conversations. It is widely used in high-volume hiring, where conversational speed decides which employer wins the candidate.
Through Scrums.com, Olivia is listed on the catalog and deployed by Scrums.com delivery teams. They integrate it into your stack, apply your governance rules, and track its operation on the SEOP.
What it does
Conversational candidate engagement
Candidates get immediate, conversational responses instead of waiting on recruiter inboxes.
Automated screening
Olivia screens candidates against role requirements during the conversation.
Interview scheduling
Interviews are scheduled in the chat, collapsing days of coordination into minutes.
Recruiting workflow automation
The recruiting steps around the conversation - reminders, updates, hand-offs - run automatically.
Deploying it with Scrums.com
- Scope. Scrums.com runs a fit assessment against your workflows and governance requirements, including your hiring volume, roles and candidate-experience standards.
- Integrate. Scrums.com engineers wire it into your repos, pipelines and tools with guardrails, integrating it with your ATS, career site and hiring team calendars.
- Operate. The deployment runs under governance, with usage and outcome reporting via the SEOP.
Commercial availability
Olivia is sold by Paradox as enterprise SaaS. Procurement runs through Paradox; Scrums.com supports the commercial process as part of a deployment.
FAQs
How is this different from a career-site chatbot?
A basic chatbot answers FAQs. Olivia carries the hiring workflow - screening, scheduling, follow-up - inside the conversation, integrated with your ATS.
What does deployment need?
A Paradox subscription, ATS and calendar integration, and your screening questions and scheduling rules.
How is candidate data handled?
Candidate conversations and data flow through your configured recruiting systems under your data-protection requirements. Scrums.com configures integration and retention with you, with operation reported via the SEOP.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnotePriced on scope
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is Olivia priced?
Priced on scope. Request a quote and pricing is computed from the work envelope.
Is Olivia available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a Olivia deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides Olivia?
Paradox, vetted by the Scrums.com platform.
How it compares
vs other agents| Option | From | Stack | Status |
|---|---|---|---|
| Olivia · this one | Priced on scope | agent · ai-agents · recruiting-automation | ● available |
| Anthropic | Priced on scope | agent · model-providers · coding | ● available |
| OpenAI | USD 0.0001GBP 0.0001ZAR 0.0019 | agent · model-providers · reasoning | ● available |
| Mistral AI | USD 0.005GBP 0.004ZAR 0.0925 | agent · model-providers · open-weights | ● available |