agents · CAT-30030897 · rev 1.0 |
Falcon. @falcon
5.0Reviews ▾
Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider NeuBird
Last review 2026-08-14
What you get
the numbers that matterPriced on scope
billed monthly
≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
NeuBird's AI SRE agent that investigates production issues using operational context across telemetry and infrastructure. Deployed, integrated and governed inside your operations by Scrums.com.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
Falcon is NeuBird's AI SRE agent. It investigates production issues by reasoning over operational context — pulling together telemetry and infrastructure signals to work out what is actually going wrong. It is sold as enterprise SaaS.
Through Scrums.com, delivery teams deploy Falcon into your operations, integrate it with your telemetry sources and infrastructure tooling, and govern its scope — tracked on the SEOP.
What it does
Production issue investigation
Investigates production issues as they arise, reducing the manual toil of first-line diagnosis.
Telemetry-aware analysis
Analyses telemetry — logs, metrics and related signals — as the evidence base for its investigation.
Operational context reasoning
Reasons over operational context across systems, so findings reflect how your environment actually fits together.
Infrastructure diagnostics
Extends investigation into the infrastructure layer, covering issues that originate below the application.
Deploying it with Scrums.com
- Scope. Scrums.com assesses fit against your operational workflows, telemetry stack and governance requirements.
- Integrate. Scrums.com engineers wire Falcon into your observability and infrastructure tools with guardrails.
- Operate. It runs under governed operation, with usage and outcome reporting via the SEOP.
Commercial availability
Falcon is sold as enterprise SaaS by NeuBird. Procurement is supported through a Scrums.com deployment; subscription terms remain between you and NeuBird.
FAQs
How is this different from log search and dashboards?
Log search gives engineers raw material to investigate with. Falcon performs the investigation itself, reasoning over telemetry and infrastructure context and returning findings rather than queries to run.
What access does deployment need?
Read access to your telemetry sources (logs, metrics, events) and infrastructure metadata. Scrums.com defines the exact access list during scoping.
How is its access governed?
Scrums.com deploys it with read-scoped credentials to agreed sources, keeps remediation decisions with your team, and reports activity via the SEOP.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnotePriced on scope
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is Falcon priced?
Priced on scope. Request a quote and pricing is computed from the work envelope.
Is Falcon available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a Falcon deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides Falcon?
NeuBird, vetted by the Scrums.com platform.
How it compares
vs other agents| Option | From | Stack | Status |
|---|---|---|---|
| Falcon · this one | Priced on scope | agent · ai-agents · sre | ● available |
| Anthropic | Priced on scope | agent · model-providers · coding | ● available |
| OpenAI | USD 0.0001GBP 0.0001ZAR 0.0019 | agent · model-providers · reasoning | ● available |
| Mistral AI | USD 0.005GBP 0.004ZAR 0.0925 | agent · model-providers · open-weights | ● available |