agents · CAT-30030985 · rev 1.0 |
ElevenLabs. @elevenlabs
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Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider ElevenLabs
Last review 2026-08-14
What you get
the numbers that matterPriced on scope
usage-based
≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
ElevenLabs' speech and voice model family covers lifelike synthesis, voice cloning, dubbing and conversational voice agents, offered via app and usage-based API.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
ElevenLabs builds speech and voice AI. Its model family covers text-to-speech with lifelike, expressive voices across many languages, voice cloning and design, dubbing that preserves the original speaker's voice, speech-to-text, and real-time conversational voice agents. The models are offered through ElevenLabs' applications and a developer API.
Through Scrums.com, delivery teams integrate ElevenLabs' models into your products and agent stack - from narrated content to voice-driven support agents. They wire the API into your pipelines with evals and guardrails, and track usage, cost and outcomes on the SEOP.
What it does
Lifelike speech synthesis
The models generate natural, expressive speech in many languages, at latencies suitable for real-time applications.
Voice cloning and design
Voices can be cloned from consented recordings or designed from a description, then reused across content.
Dubbing and speech translation
Dubbing models translate spoken content across languages while preserving the speaker's voice characteristics.
Voice agents and transcription
Conversational models and speech-to-text support building real-time voice agents for support, sales and product interfaces.
Deploying it with Scrums.com
- Scope. Scrums.com assesses model fit for your use cases, together with your data, residency and compliance requirements.
- Integrate. Scrums.com engineers wire the provider's models into your products, pipelines and agents, with evals and guardrails.
- Operate. The deployment runs under governance, with usage, cost and quality reporting via the SEOP.
Commercial availability
ElevenLabs is offered as SaaS plans and a usage-based API, with enterprise agreements for scale deployments. There are no open weights. Usage is contracted with ElevenLabs; Scrums.com delivers the integration.
FAQs
Are ElevenLabs' models open weights or hosted API?
Hosted only. The models are available through ElevenLabs' applications and API; weights are not published.
What does a deployment need?
An ElevenLabs account and API key on an appropriate plan, consented voice recordings if cloning is used, and audio pipeline hooks in your product.
Where does my data flow?
Text, audio and voice data are processed on ElevenLabs' cloud under its terms, with enterprise controls available. Voice cloning requires documented consent. Scrums.com configures data handling and consent flows with you, with operation reported via the SEOP.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnotePriced on scope
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is ElevenLabs priced?
Priced on scope. Request a quote and pricing is computed from the work envelope.
Is ElevenLabs available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a ElevenLabs deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides ElevenLabs?
ElevenLabs, vetted by the Scrums.com platform.
How it compares
vs other agents| Option | From | Stack | Status |
|---|---|---|---|
| ElevenLabs · this one | Priced on scope | agent · model-providers · voice-ai | ● available |
| OpenAI | USD 0.0001GBP 0.0001ZAR 0.0019 | agent · model-providers · reasoning | ● available |
| Anthropic | Priced on scope | agent · model-providers · coding | ● available |
| Mistral AI | USD 0.005GBP 0.004ZAR 0.0925 | agent · model-providers · open-weights | ● available |