Subscription Commerce Implementation. @subscription-commerce

The Subscription Commerce Implementation adds recurring revenue to an existing store or product: subscribe-and-save on products, box subscriptions, or paid memberships. The finish state is operational — customers can subscribe at checkout, billing recurs on schedule, failed payments are retried and recovered automatically, and customers can pause, skip, swap, or cancel without emailing support.

Subscriptions fail in the details: proration, failed cards, address changes mid-cycle, and inventory allocation for recurring orders. The sprint builds on a proven billing engine rather than reinventing one, and wires it into your catalog, checkout, and fulfillment flows so recurring orders behave like first-class orders in your operations.

Subscription Model & Billing Engine

Plan and pricing design — intervals, trials, discounts, proration rules — implemented on a fit-for-purpose engine such as Stripe Billing, Recharge, or your platform's native subscriptions.

Purchase & Signup Flow

Subscription options embedded in product pages and checkout: one-time versus subscribe pricing, frequency selection, and clean handling of mixed carts.

Customer Self-Service Portal

An account area where subscribers pause, skip, reschedule, swap products, update payment methods, and cancel — the flows that decide retention.

Dunning & Lifecycle Events

Failed-payment retry logic, card-expiry recovery, and lifecycle emails and webhooks for renewals, upcoming charges, and cancellations — with churn and MRR visible in reporting.

1. Scope — Fix plans, pricing rules, the billing engine, and how recurring orders flow into fulfillment.
2. Build — Implement billing, signup, and the self-service portal; test the full lifecycle including failures and edge cases.
3. Handover — Production launch, operational runbooks for billing incidents, and a reporting view of MRR, churn, and recovery.

The Subscription Commerce Implementation is a menu item on the Scrums.com delivery catalog, available at every plan tier. Add it to your plan backlog and your delivery team schedules it like any other item — scoped, tracked, and reported through the SEOP. See Delivery Plan Tiers.

Does this work with our existing store?

Yes — the sprint is designed to add subscriptions to a live store on a template platform, a custom build, or a headless stack. The engine choice at scoping follows from your platform.

What is out of scope?

One store, one currency region, and one billing engine. Complex B2B contract billing, usage-based metering, and multi-entity invoicing are scoped as separate items.

What if our payment setup needs work first?

Recurring billing amplifies any payment weakness. If your gateway integration is fragile, the Payment Gateway Integration menu item is the prerequisite — the scope step will flag it honestly.