delivery · CAT-30030733 · rev 1.0 |
LLM Evaluation & Guardrails Package. @llm-eval-guardrails
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Rated 5.0 / 5 by clients on GoodFirms.
Read verified reviews on GoodFirms →Vetted by Scrums.com Platform
Provider Scrums.com
Last review 2026-08-14
What you get
the numbers that matter≈ 2 weeks
signed to first PR
96%
engagements renewed
96%
to your stack & domain
Create test sets, scoring, red-team checks, policy controls, and release gates for an LLM-powered feature. Finish state: AI quality and safety measured and gated, not vibes-checked.
How this operator works
every way of working, already decidedOwns the system, not the ticket
Takes end-to-end ownership of a service or surface. Design, delivery, on-call. And is measured on outcomes, not hours.
Embedded, async-first, instrumented
Works inside your repos, your CI and your rituals. Daily written standups, decisions logged. No status-meeting tax.
Runbooks, canaries, reversible deploys
Every change gated and reversible. Incidents get a timeline and a postmortem; nothing ships without a rollback.
Plugged into your Slack & rituals
Joins standups and retros, reports weekly against the goal. You get an operator, not a queue.
Brings a pre-wired stack or adopts yours
Infrastructure and observability as code by default. No bespoke setup tax to absorb.
Scoped, gated, reversible
Week-1 shadow, week-2 ownership, swap on request inside the trial window. No long-tail handover risk.
Overview
The LLM Evaluation & Guardrails Package puts engineering discipline around an LLM-powered feature you already have or are about to ship. Teams routinely change a prompt, eyeball three outputs, and deploy — until the day a regression, a jailbreak, or a hallucinated claim reaches customers. The finish state of this sprint: your feature has versioned test sets with automated scoring, documented red-team results, runtime guardrails on inputs and outputs, and a release gate in CI that blocks any change that degrades quality or safety below the agreed bar.
Scrums.com treats hallucination rate, latency, and token cost as first-class delivery metrics on every GenAI build; this package installs that measurement culture on your feature, whoever built it.
What's included
Evaluation Test Sets & Scoring
Test sets built from real usage and edge cases, with automated scoring fit to the task — exact checks where possible, calibrated LLM-as-judge with human agreement checks where not — all versioned alongside the code.
Red-Team & Adversarial Checks
Structured adversarial testing: prompt injection, jailbreaks, data exfiltration attempts, off-policy content, and domain-specific failure modes — findings documented with reproductions and fixes prioritized.
Runtime Guardrails
Input and output controls in production: injection filtering, PII handling, topic and policy enforcement, grounding checks where claims must be sourced, and safe fallback behavior when a check fails.
CI Release Gates & Dashboards
Evaluations wired into CI so prompt, model, and retrieval changes run the suite before deploy, with score thresholds as merge gates and dashboards tracking quality, safety, latency, and cost over time.
How it works
- Scope — Define the quality and safety bars, the failure modes that matter, and the metrics per capability.
- Build — Build test sets, scoring, guardrails, and red-team coverage; wire the release gate into your CI.
- Handover — Gates live and blocking, dashboards running, and a playbook for growing the suite as the feature evolves.
Part of every Delivery Plan
The LLM Evaluation & Guardrails Package is a menu item on the Scrums.com delivery catalog, available at every plan tier. Add it to your plan backlog and your delivery team schedules it like any other item — scoped, tracked, and reported through the SEOP. See Delivery Plan Tiers.
FAQs
Our AI feature was built by another vendor. Does that matter?
No. The package evaluates behavior at the boundaries — inputs, outputs, and traces — so it wraps any implementation. It is a common first step before deciding what to fix.
Are LLM-as-judge scores trustworthy?
Only when calibrated, which is why judge prompts are validated against human-labeled samples and agreement is reported. Where deterministic checks are possible, they are always preferred.
Who maintains the test sets after handover?
Your team, using the playbook — evaluation only works as a living practice. Teams that want it run for them long-term pair this with the Model Ops Retainer from the menu.
What's included
in every engagement · no add-onsTrack record
deployments on real systems · anonymized| Sector | System | Outcome | Span | Status |
|---|---|---|---|---|
| Fintech | payments-core ledger | 99.97% achieved | 14 mo | ● complete |
| Commerce | checkout platform | −38% incident rate | 9 mo | ● complete |
| Health SaaS | data plane | 0 SEV1 in 6 mo | 11 mo | ● active |
| Logistics | routing engine | zero-downtime cutover | 7 mo | ● complete |
| AI infra | inference cluster | p99 −120 ms | 5 mo | ● active |
Works inside your stack
surfaces this operator binds to| Surface | Binding | Direction | Auth |
|---|---|---|---|
| Source control | github.com/<org> | reviews + writes | OIDC |
| CI / CD | scm-flow · deploy-service | gates deploys | OIDC |
| Observability | otlp://collector:4317 | metrics + alerts | mTLS |
| Comms | slack://<workspace> | standups, incidents | SSO |
| Secrets | vault://scrums/op/<id> | short-lived creds | SPIFFE |
| On-call | pagerduty://<org> | primary / secondary | API token |
Boundaries
what to deploy insteadScoped to this discipline. For an adjacent capability, compose a second operator into the squad. compose →
Not a fractional advisory engagement. For advisory-only, contact platform@scrums.com.
Deployments
the only social proof we publish402deploys
across 38 organizations
+24 last 30 days · median age 11.4 mo · retention 96%
Pricing
one number · one footnoteAvailable at all Delivery Plan Tiers →
All-in: the operator, delivery manager and replacement guarantee. No recruiter fee, no markup surprises.
Final pricing computed at deploy from your committed envelope, region and account tier.
FAQ
common questionsHow is LLM Evaluation & Guardrails Package priced?
Pricing is shown to signed-in accounts. Sign in to view the rate; pricing is computed from your engagement scope, region and account tier.
Is LLM Evaluation & Guardrails Package available now?
Yes. It is published and deployable directly from the Scrums.com catalog.
Can a LLM Evaluation & Guardrails Package deployment be reversed?
Yes. Deployments are reversible with a one-click swap inside the trial window.
Who provides LLM Evaluation & Guardrails Package?
Scrums.com, vetted by the Scrums.com platform.
How it compares
vs other delivery| Option | From | Stack | Status |
|---|---|---|---|
| LLM Evaluation & Guardrails Package · this one | 🔒 Sign in for pricing | delivery · outcome-driven-sprints · ai | ● available |
| Release Backlog Burn-Down Sprint | 🔒 Sign in for pricing | delivery · outcome-driven-sprints · backlog | ● available |
| Technical Debt Reduction Sprint | 🔒 Sign in for pricing | delivery · outcome-driven-sprints · technical-debt | ● available |
| Critical Application Rescue | 🔒 Sign in for pricing | delivery · outcome-driven-sprints · rescue | ● available |