This is a fantastic opportunity for a skilled Business Analyst to become the critical link between business, technology, architecture and delivery teams for a core mobile wallet platform. The position offers genuine influence over how business demand is translated into high-quality, testable requirements, with direct exposure to solution design, user acceptance testing and platform governance. This role suits someone who enjoys structured problem solving and wants to shape the roadmap of a platform that processes millions of transactions.

Responsibilities

Gather, analyse and document business requirements from stakeholders across the organisation.
Facilitate requirements workshops, interviews and discovery sessions with business and technical stakeholders.
Define and document business processes, transaction journeys and use cases.
Perform impact assessments to evaluate the operational, technical and customer implications of proposed changes.
Develop business requirement documents, functional requirement documents and user stories for platform initiatives.
Define clear, testable acceptance criteria aligned to business outcomes.
Support solution design validation, functional testing and user acceptance testing for platform releases.
Work with solution architects and delivery teams to ensure technical feasibility of proposed requirements.
Act as the primary liaison between business stakeholders and technology delivery teams.
Maintain end-to-end requirement traceability from business need through to delivery and testing.
Support prioritisation of the demand backlog in collaboration with product owners and business sponsors.
Maintain and groom the demand backlog in line with agreed governance processes.
Participate in project governance forums, steering committees and change control boards.
Support production readiness reviews and post-implementation reviews to validate delivered value.

Experience and education

Bachelor's degree in Information Systems, Business Administration, Computer Science or Engineering.
5 to 8 years of experience working as a Business Analyst on technology-enabled change initiatives.
Minimum of 3 years' experience within FinTech, Mobile Money or core wallet and payments platforms.
Demonstrated experience working within both agile and waterfall delivery methodologies.
Experience producing high-quality business and functional requirement documents and managing requirement traceability matrices for core banking or wallet systems.
Experience supporting UAT planning, execution and sign-off for production releases.