This role is responsible for driving enterprise application architecture across the organisation, including core business platforms such as ERP, CRM, finance systems, and other mission critical enterprise systems. The role involves assessing current and future enterprise application ecosystems and proposing technical solutions aligned to business strategy. The incumbent will own enterprise architecture solutions and functionality across all markets, and will lead the design and standardisation of architectural and integration methodologies group wide.

Responsibilities

Architecture and Strategy

Define enterprise application architecture for scalability, security, and high availability
Develop and maintain application roadmaps for core platforms including ERP, CRM, Finance, and HR
Drive standardisation of enterprise systems across markets to reduce duplication
Align enterprise applications with domain driven architecture and business capability models
Define and enforce integration patterns, including API led and event driven architecture
Guide modernisation of legacy enterprise systems towards modular, cloud native, and composable architectures
Conduct regular gap analyses of use cases and capabilities to identify growth opportunities

Stakeholder Engagement and Delivery

Provide technical guidance to stakeholders to support innovative use cases
Collaborate with stakeholders to build solutions aligned to business demands and roadmaps
Lead requirement gathering workshops to ensure business requirements are fully captured
Support solution deployment planning
Review and approve designs, ensuring formal sign off from stakeholders

Governance and Reporting

Track and report on the number of successfully governed and implemented enterprise solutions
Monitor the percentage of solution components aligned to target architecture
Measure improvements in system integration efficiency and data consistency
Track reduction in technical debt and critical incidents traced to architectural issues
Manage and resolve escalations impacting enterprise systems, integrations, and cross platform dependencies
Report periodically to leadership on progress against defined metrics, and on an ad hoc basis for specific projects

Budget Support

Support planning and management of enterprise application systems within the technology budget, including capex and opex

Experience and education

Education

Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
Relevant professional certification, accreditation, or body membership as required

Certifications (Preferred)

SAP, Oracle, or Salesforce architecture certifications
TOGAF or equivalent enterprise architecture certification (e.g. SAFe Architect, Azure/AWS/GCP Architect, or Mobile App Architect)
Vendor certifications such as Apigee, Kong, MuleSoft, or AWS API Gateway

Experience

Minimum 8 to 10 years in software and enterprise architecture roles
At least 5 years focused on enterprise applications such as ERP, CRM, Finance, or HR systems
Experience applying TOGAF or similar enterprise architecture frameworks
Experience in architecture governance, capability maturity assessments, and standardisation efforts
Proficiency in software engineering
Experience designing secure data pipelines, including encryption at rest and in transit, tokenisation, and data masking
Experience with enterprise integration patterns, including ESB, API gateways, event streaming, and iPaaS
Experience integrating internal and external systems using RESTful APIs and Webhooks
Experience designing and operating real time data platforms using Kafka, Event Hubs, or Pub/Sub
Strong understanding of compliance standards such as PSD2, GDPR, PCI DSS, and Open Banking
Understanding of Agile delivery processes, including Scrum and Kanban