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Overview

Use of the Scrums.com platform and services is governed by a Master Services Agreement (MSA) and, for each engagement, a Statement of Work (SOW) or Order Form. For questions about legal terms, contact your Enablement Partner or legal@scrums.com.

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Key documents

Master Services Agreement (MSA) — The overarching agreement governing the relationship between Scrums.com and the client. The MSA covers service standards, liability, IP ownership, confidentiality, and termination. A copy is provided with your Order Form. Order Form — Used for subscription and product orders, referencing the MSA. Each Order Form specifies the products, pricing, and term of your commitment. Statement of Work (SOW) — Used for Outcome Driven Sprints and larger custom engagements. Defines the specific scope, deliverables, timeline, and acceptance criteria for a fixed engagement. NDA — Non-Disclosure Agreement, available in South African and International versions. Executed before engineers access client systems or proprietary data.

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Contractual commitments

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Change management and SOW amendments

For significant scope changes mid-engagement — such as adding new product features or changing the delivery model — a revised SOW or Change Order is issued. Changes are not incorporated into delivery until the amended document is signed.

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Contact

For legal enquiries including contract queries, NDA requests, compliance documentation, or vendor questionnaires: Email: legal@scrums.com
Last modified on May 31, 2026