# Scrums.com Docs > Scrums.com is a software engineering orchestration platform where enterprises manage AI, agents, talent, infrastructure, teams, and engineering intelligence. Scrums.com Docs, Guides & APIs. Software Engineering. Sorted. ## Docs - [Account Administration](https://www.scrums.com/docs/administration/account-admin.md): How to manage users, roles, and permissions in your Scrums.com workspace. - [Administration](https://www.scrums.com/docs/administration/administration.md): Manage users, roles, billing, integrations, and security settings for your Scrums.com workspace. - [Billing & Usage](https://www.scrums.com/docs/administration/billing.md): How usage is measured and billing is calculated on the Scrums.com platform. - [API Keys](https://www.scrums.com/docs/api-reference/core/api-keys.md): Create and manage API keys for server-to-server authentication. API keys are scoped to an organization or workspace and support granular permission control. - [Audit Logs](https://www.scrums.com/docs/api-reference/core/audit-logs.md): Immutable, tamper-evident record of all significant actions taken on the platform. Audit logs capture who did what, when, and with what result. - [Billing & Invoices](https://www.scrums.com/docs/api-reference/core/billing-invoices.md): Invoices generated from Service Line usage at the end of each billing period. Every line item traces back to a LIN-* identifier. - [Capacity & Allocation](https://www.scrums.com/docs/api-reference/core/capacity.md): Capacity pools and resource allocation across Service Lines. Manage supply, demand, and utilisation for talent, infrastructure, and agent resources. - [Events](https://www.scrums.com/docs/api-reference/core/events.md): The immutable platform event stream. Events record every significant state change and action across all Service Lines, resources, and actors. - [Execution API](https://www.scrums.com/docs/api-reference/core/execution.md): Cross-platform execution state for all active Service Lines. The unified operational layer across talent delivery, managed pods, ODS cycles, infrastructure, and agent runtimes. - [Incidents & Alerts](https://www.scrums.com/docs/api-reference/core/incidents.md): Incident tracking and alert configuration per Service Line. Incidents represent platform, delivery, or SLA events that require active response. - [Integrations](https://www.scrums.com/docs/api-reference/core/integrations.md): Third-party tool connections per workspace. Integrations drive data sync, event bridging, task linking, and automation across source control, project management, monitoring, and communication tools. - [Observability & Metrics](https://www.scrums.com/docs/api-reference/core/observability.md): Platform-wide health, delivery metrics, utilisation signals, and risk indicators across all active Service Lines. - [Organizations](https://www.scrums.com/docs/api-reference/core/organizations.md): Top-level entities on the Scrums.com platform. Organizations own workspaces, hold subscriptions, and are the root scope for all billing and access control. - [Plans](https://www.scrums.com/docs/api-reference/core/plans.md): Platform subscription tiers that determine which Service Lines an organization can activate, usage limits, and available features across all workspaces. - [Projects](https://www.scrums.com/docs/api-reference/core/projects.md): Project labels applied to Service Lines and work items. Projects are not hierarchy — they are cross-cutting tags that group work across product lines and workspaces. - [Service Lines](https://www.scrums.com/docs/api-reference/core/service-lines.md): The central execution primitive of the Scrums.com platform. Every active capability — talent, managed delivery, ODS, infrastructure, intelligence, and agent execution — operates through a Service Line. - [Subscriptions](https://www.scrums.com/docs/api-reference/core/subscriptions.md): An organization's active plan subscription. Subscriptions determine which Service Lines can be activated, gate usage limits, and generate invoices at the end of each billing period. - [Tasks & Work Items](https://www.scrums.com/docs/api-reference/core/tasks.md): Work items in the delivery pipeline. Tasks are linked to Service Lines, tagged with projects, and synced bidirectionally with connected project management tools. - [Usage & Metering](https://www.scrums.com/docs/api-reference/core/usage-metering.md): Metered usage events and consumption summaries for all active Service Lines. Usage is the source of truth for billing calculations. - [Users & Roles](https://www.scrums.com/docs/api-reference/core/users.md): Platform identity, role-based access control, and workspace membership. Users are scoped to organizations and granted roles within workspaces and at the organization level. - [Webhooks](https://www.scrums.com/docs/api-reference/core/webhooks.md): Configure HTTP endpoints to receive real-time event notifications from the Scrums.com platform. Webhooks make the platform orchestration-friendly. - [Workspaces](https://www.scrums.com/docs/api-reference/core/workspaces.md): Operational units within an organization. Workspaces activate and own Service Lines, hold team membership, and provide the operational scope for all delivery activity. - [Trigger an agent run](https://www.scrums.com/docs/api-reference/endpoints/agents/create-agent-run.md): Initiates a new run for the specified AI agent within its configured service line. - [Get workspace health](https://www.scrums.com/docs/api-reference/endpoints/observability/get-health.md): Returns health scores and risk signals for all active service lines in a workspace. - [Submit an ODS request](https://www.scrums.com/docs/api-reference/endpoints/ods/create-ods-request.md): Creates a new On-Demand Solutions request to begin the scoping and commercials process. - [List organizations](https://www.scrums.com/docs/api-reference/endpoints/organizations/list-orgs.md): Returns a paginated list of organizations the caller belongs to or manages. - [Create a Service Line](https://www.scrums.com/docs/api-reference/endpoints/service-lines/create-service-line.md): Creates a new Service Line within the specified workspace. - [Get a Service Line](https://www.scrums.com/docs/api-reference/endpoints/service-lines/get-service-line.md): Returns the full details of a specific Service Line by its LIN-* code. - [Get Service Line usage](https://www.scrums.com/docs/api-reference/endpoints/service-lines/get-service-line-usage.md): Returns metered usage and cost breakdown for a Service Line over a billing period. - [List Service Lines](https://www.scrums.com/docs/api-reference/endpoints/service-lines/list-service-lines.md): Returns a paginated list of Service Lines the caller has access to. - [Create a talent request](https://www.scrums.com/docs/api-reference/endpoints/talent/create-talent-request.md): Submits a new request to match and place vetted engineering talent into a workspace. - [List workspaces](https://www.scrums.com/docs/api-reference/endpoints/workspaces/list-workspaces.md): Returns a paginated list of workspaces the caller has access to. - [API Reference](https://www.scrums.com/docs/api-reference/introduction.md): The Scrums.com REST API. One platform, consistently exposed across identity, delivery, talent, infrastructure, intelligence, and agents. - [AI Agent Gateway API](https://www.scrums.com/docs/api-reference/product/agent-gateway.md): Governed agent execution on the Scrums.com platform. Configure agents, define policies, grant tool access, execute runs, and audit every action — through a single, controlled gateway. - [Platforms & Infrastructure API](https://www.scrums.com/docs/api-reference/product/infrastructure.md): Provision, manage, and observe cloud infrastructure through the Scrums.com platform. Infrastructure estates are Service Lines with full cost visibility, policy control, and incident tracking. - [Developer Intelligence API](https://www.scrums.com/docs/api-reference/product/intelligence.md): Engineering metrics, delivery health, team performance, and risk signals across all Service Lines. The platform intelligence layer. - [Managed Services API](https://www.scrums.com/docs/api-reference/product/managed-services.md): SLA-backed delivery pods operated by Scrums.com. Managed service engagements run as ongoing Service Lines with defined capacity, scope, and SLA commitments. - [ODS API](https://www.scrums.com/docs/api-reference/product/ods.md): On-Demand Sprints — scoped, time-boxed outcome delivery. You define the result you need. Scrums.com delivers it. - [Talent Marketplace API](https://www.scrums.com/docs/api-reference/product/talent.md): Access the Scrums.com talent network. Request, match, and allocate engineers, designers, and technical specialists. Every confirmed engagement mints a Service Line. - [2025 Winter Release](https://www.scrums.com/docs/changelog/2025-winter.md): New features and improvements shipped in Winter 2025. - [2026 Summer Release](https://www.scrums.com/docs/changelog/2026-summer.md): Features and improvements actively in development for Summer 2026. - [CLI](https://www.scrums.com/docs/cli/introduction.md): A fast, scriptable command line interface for the Scrums.com platform — for developers, operators, and CI pipelines. - [First-Time Setup](https://www.scrums.com/docs/getting-started/first-time-setup.md): Configure your Scrums.com workspace and prepare for your first engineering engagement. - [Glossary](https://www.scrums.com/docs/getting-started/glossary.md): Definitions of key terms and concepts used throughout the Scrums.com platform and documentation. - [Your Onboarding & Kickoff Journey](https://www.scrums.com/docs/getting-started/onboarding-kickoff.md): Everything that happens from the moment you sign with Scrums.com to the moment your team is live and delivering. - [Sign Up](https://www.scrums.com/docs/getting-started/sign-up.md): Learn how to create your Scrums.com account and get access to the SEOP platform. - [Getting Started Tutorials](https://www.scrums.com/docs/getting-started/tutorials.md): Step-by-step tutorials to help new Scrums.com users get productive quickly. - [Workspace UI Overview](https://www.scrums.com/docs/getting-started/workspace-ui.md): A guide to navigating the Scrums.com workspace and understanding its key components. - [Delivery Governance](https://www.scrums.com/docs/governance/governance.md): How Scrums.com enforces delivery standards, controls, and accountability across engagements by subscription tier. - [Welcome to Scrums.com Docs](https://www.scrums.com/docs/index.md): The official documentation for the Scrums.com Software Engineering Orchestration Platform. - [Azure Boards](https://www.scrums.com/docs/integrations/azure-boards.md): Connect Azure Boards to surface sprint progress, work item flow, and delivery metrics in your Scrums.com workspace. - [Azure DevOps](https://www.scrums.com/docs/integrations/azure-devops.md): Connect Azure DevOps to sync work items, pipelines, and repository data with Scrums.com. - [Bitbucket](https://www.scrums.com/docs/integrations/bitbucket.md): Connect Bitbucket to surface repository analytics, PR metrics, and DORA data in your Scrums.com workspace. - [Claude Code](https://www.scrums.com/docs/integrations/claude-code.md): Connect Claude Code to track AI coding metrics, productivity, and usage patterns across your engineering teams. - [ClickUp](https://www.scrums.com/docs/integrations/clickup.md): Connect ClickUp to surface sprint progress, task flow, and delivery metrics in your Scrums.com workspace. - [Cursor](https://www.scrums.com/docs/integrations/cursor.md): Connect Cursor to track AI coding metrics, productivity, and usage patterns across your engineering teams. - [Datadog](https://www.scrums.com/docs/integrations/datadog.md): Connect Datadog to surface infrastructure metrics, MTTR data, and observability signals in Scrums.com. - [GitHub](https://www.scrums.com/docs/integrations/github.md): Connect GitHub to surface code quality, PR analytics, and deployment data in your Scrums.com workspace. - [GitHub Copilot](https://www.scrums.com/docs/integrations/github-copilot.md): Connect GitHub Copilot to track AI coding metrics, adoption rates, and productivity across your engineering teams. - [GitLab](https://www.scrums.com/docs/integrations/gitlab.md): Connect GitLab to surface merge request analytics, pipeline data, and DORA metrics in your Scrums.com workspace. - [Integration Setup](https://www.scrums.com/docs/integrations/integration-setup.md): Step-by-step instructions for setting up integrations between SEOP and your existing tools. - [Integrations](https://www.scrums.com/docs/integrations/integrations.md): An overview of how the Scrums.com SEOP platform integrates with external tools and systems. - [Jira](https://www.scrums.com/docs/integrations/jira.md): Connect Jira to sync backlogs, sprint boards, and issue status with your Scrums.com workspace. - [Microsoft Teams](https://www.scrums.com/docs/integrations/microsoft-teams.md): Receive Scrums.com delivery updates and platform notifications in Microsoft Teams. - [Slack](https://www.scrums.com/docs/integrations/slack.md): Receive Scrums.com delivery notifications and risk alerts in your Slack workspace. - [SonarCloud](https://www.scrums.com/docs/integrations/sonarcloud.md): Connect SonarCloud to surface code quality gates and vulnerability data in your Scrums.com workspace. - [Supported Integrations](https://www.scrums.com/docs/integrations/supported-integrations.md): The third-party tools and platforms that integrate with the Scrums.com SEOP platform. - [Windsurf](https://www.scrums.com/docs/integrations/windsurf.md): Connect Windsurf to track AI coding metrics, productivity, and usage patterns across your engineering teams. - [AI Agents Overview](https://www.scrums.com/docs/platform/ai-agents.md): An introduction to the AI agents used within SEOP and their role in software delivery. - [AI Usage Boundaries & Controls](https://www.scrums.com/docs/platform/ai-controls.md): The limits, safeguards, and governance applied to AI usage within the Scrums.com platform. - [AI for Delivery Optimisation](https://www.scrums.com/docs/platform/ai-delivery.md): How Scrums.com uses AI to improve efficiency, predictability, and engineering outcomes. - [AI-Assisted Vetting & Matching](https://www.scrums.com/docs/platform/ai-vetting.md): How Scrums.com uses AI to assess, match, and place engineering talent for your delivery needs. - [Comparing Delivery Models](https://www.scrums.com/docs/platform/comparing-delivery-models.md): A side-by-side comparison of Scrums.com's delivery models to help you choose the right approach. - [Core Concepts](https://www.scrums.com/docs/platform/core-concepts.md): The foundational concepts you need to understand to get the most from the Scrums.com SEOP platform. - [Engineering Teams](https://www.scrums.com/docs/platform/dedicated-teams.md): How Scrums.com's Dedicated Team model works — pre-vetted squads embedded into your delivery process. - [How Scrums.com SEOP Works](https://www.scrums.com/docs/platform/how-seop-works.md): Understand how the SEOP platform coordinates teams, AI, and workflows to deliver software predictably. - [Human + AI Collaboration Model](https://www.scrums.com/docs/platform/human-ai-collaboration.md): How engineers and AI systems work together within the Scrums.com SEOP platform. - [Infrastructure & Tooling](https://www.scrums.com/docs/platform/infrastructure-tooling.md): How SEOP coordinates infrastructure, tools, and delivery environments across your engagement. - [Managed Service Delivery (Fractional)](https://www.scrums.com/docs/platform/managed-delivery.md): How Scrums.com's managed delivery model works, including PDaaS, QA as a Service, and Maintenance. - [On Demand Solutions](https://www.scrums.com/docs/platform/on-demand-solutions.md): Fixed-scope, time-boxed engagements that deliver a specific outcome — fast. No ongoing commitment required. - [What is a Software Engineering Orchestration Platform (SEOP)?](https://www.scrums.com/docs/platform/platform-and-products.md): Learn what the Software Engineering Orchestration Platform is and how it powers software delivery at scale. - [Talent](https://www.scrums.com/docs/platform/staff-augmentation.md): How Scrums.com Staff Augmentation works — rapid access to vetted engineers embedded in your team. - [Supported Technologies](https://www.scrums.com/docs/platform/supported-technologies.md): Technology stacks, platforms, and tools supported within Scrums.com engagements. - [Team Observability](https://www.scrums.com/docs/platform/team-observability.md): The metrics and KPIs used to measure engineering delivery performance on the Scrums.com platform. - [Guides & Best Practices](https://www.scrums.com/docs/resources/best-practices.md): Practical guidance and recommended practices for getting the most from the Scrums.com platform. - [FAQs](https://www.scrums.com/docs/resources/faqs.md): Answers to the most commonly asked questions about Scrums.com, SEOP, and the delivery models. - [Release Notes](https://www.scrums.com/docs/resources/release-notes.md): Platform updates, new features, and product changes as they are released. - [Resources](https://www.scrums.com/docs/resources/resources.md): Reference documentation, FAQs, best practices, and support contacts for Scrums.com. - [Support & Contact](https://www.scrums.com/docs/resources/support.md): How to access support and contact Scrums.com for help with the platform or your engagement. - [Authentication & Access Control](https://www.scrums.com/docs/security/authentication.md): How authentication and access permissions are managed within the Scrums.com platform. - [Compliance & Regulatory Support](https://www.scrums.com/docs/security/compliance.md): How the SEOP platform supports regulatory and compliance requirements for enterprise clients. - [Data Protection & Privacy](https://www.scrums.com/docs/security/data-protection.md): How Scrums.com handles, protects, and stores client and delivery data. - [IP Ownership](https://www.scrums.com/docs/security/ip-ownership.md): Intellectual property ownership and related policies for Scrums.com engagements. - [Legal & Terms](https://www.scrums.com/docs/security/legal.md): Legal terms governing use of the Scrums.com platform and services. - [Security & Compliance](https://www.scrums.com/docs/security/security-and-compliance.md): An overview of how Scrums.com protects client data, manages access, and supports regulatory requirements. ## OpenAPI Specs - [openapi](https://www.scrums.com/docs/api-reference/openapi.json)