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Overview

When you connect Jira to your organization on Scrums.com, we automatically combine your Jira and Git data to provide insight into your planning and delivery process. We collect only the metadata required to provide value- never your issue content or attachments. Sensitive data, such as project keys and issue summaries, are always encrypted.

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Why Integrate Jira with Scrums.com?

  • Automated Analytics: Instantly gain insights into your team’s planning, delivery, and Sprint metrics.
  • No Code Changes Needed: Integration is secure and token-based, requiring no changes to your Jira projects.
  • Real-Time & Historical Data: See results in minutes, with both real-time and historical analysis.

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Permissions

We request only the necessary permissions to analyze Jira metadata. Below is a description of the scopes requested when connecting to Jira:
  • Projects: Read access to project metadata, boards, and sprints.
  • Issues: Read access to issue metadata, statuses, and transitions.
  • Users: Read access to user profiles and assignments.
We require read access to metadata for issues, boards, and sprints. Jira’s API requires broad read permissions to access these endpoints. We never read, transmit, or store issue descriptions or attachments.  

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Step-by-Step Integration Instructions

 

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1. Log in to Scrums.com

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2. Navigate to Integrations

  • In your dashboard, click on your profile or account menu.
  • Select Integrations from the dropdown or sidebar.

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3. Add a New Jira Integration

  • Click Add Integration and select Jira from the list of available integrations.
  • Choose the project you want to link to Jira.

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4. Authorize Scrums.com to Access Jira

  • Enter your Jira base URL, API token, and associated user email.
  • Generate a Jira API token if you don’t have one.
  • Click the green checkbox to save.
  • Click Verify to confirm endpoints are correct.

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5. Add Jira Projects

  • Click Add to add a project.
  • Select the Jira instance and add the Jira key for the project.
  • Click Verify to check the project code.

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6. Data Sync & Dashboard

  • Scrums.com will begin syncing your Jira data. Initial results appear within minutes, and the platform will continue to backfill historical data.
  • Explore your analytics dashboards for real-time insights.
 

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Best Practices

  • Use a Long-Term Admin Account: Set up integrations using an account that will remain active to avoid disruptions.
  • Token Security: Store your Jira API token securely. Do not share it publicly.
  • Project Selection: Only connect projects relevant to your analytics needs.

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Troubleshooting & Support

  • Authorization Issues: Ensure your Jira account has the required permissions and correct API token.
  • Data Not Syncing: Double-check your token permissions and project keys. Our integration page will alert you if a token has expired or a project key is invalid.
  • Need Help? Contact support through your Scrums.com dashboard.

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The Softer Side: Collaboration & Insights

Integrating Jira with Scrums.com isn’t just about data—it’s about empowering your team. With this integration, you can:
  • Foster transparency and accountability across teams.
  • Enable data-driven retrospectives and planning sessions.
  • Identify bottlenecks and celebrate wins with real-time delivery metrics.
  • Build a culture of continuous improvement with actionable insights.
  By connecting ClickUp to Scrums.com, you unlock a holistic view of your project pipeline and empower your team to do their best work.
Last modified on March 16, 2026