// Contact
Support and billing
Help with the platform, your account or an invoice.
Received
A sales operator replies by email.
Email the right team
- Or log in to create a support ticket
- Read the docs
- Existing client? Contact your Client Partner or project manager.
- Security security@scrums.com
- Legal legal@scrums.com
Email the partnerships team
Email the careers team
// Scrums.com Offices
Contact our offices
- Scrums.com London
London
8 Hermitage Street, Paddington, W2 1BEGet directions - Scrums.com New York
New York
15 W 38th Street, New York, NY 10018Get directions - Scrums.com Cape Town
187 Sir Lowry Road, Woodstock, 7915Get directions - Scrums.com Johannesburg
74 Hillcrest Avenue, Blairgowrie, 2194Get directions - Scrums.com Nairobi
Nairobi
The Mirage Towers, Nairobi, 0800Get directions
// Questions
Before you contact sales
How fast does sales reply?#
A sales operator reads every request and replies by email.
What happens after I submit the form?#
The request is routed to the sales pod for your region, a human triages the scope, and you get a plan by email or a calendar slot when a call is faster.
I need support, not sales. Where do I go?#
Product support is support@scrums.com and the docs at scrums.com/docs. Billing is billing@scrums.com, security is security@scrums.com, legal is legal@scrums.com, careers is careers@scrums.com and partnerships or press is partners@scrums.com.
Evidence: Pricing · Security & compliance