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/01 enterprises served
400+
/02 platform uptime
99.999%
/03 client renewal rate
94%
+ 02

Mailboxes

Email direct · a human reads it
+ 03

Our offices

5 hubs · remote-first · forward-deployed
London
United Kingdom
8 Hermitage Street,
Paddington, W2 1BE
New York
United States
15 W 38th Street,
New York, NY 10018
Johannesburg
South Africa
74 Hillcrest Avenue,
Blairgowrie, 2194
Cape Town
South Africa
187 Sir Lowry Road,
Woodstock, 7915
Nairobi
Kenya
The Mirage Towers,
Nairobi, 0800
+ Operating model
Global by default,
wherever your system runs.
Remote-firstOperators across 30+ cities
In-office5 regional engineering hubs
Forward-deployedEmbedded on-site at client systems
Follow-the-sunCoverage across every timezone
+ 04

Response telemetry

Rolling 30 days
/01 First response
3.2h
/02 Resolved < 24h
91%
/03 Engineering hubs
5
/04 Operating regions
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