> ## Documentation Index
> Fetch the complete documentation index at: https://www.scrums.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Legal & Terms

> Legal terms governing use of the Scrums.com platform and services.

## Overview

Use of the Scrums.com platform and services is governed by a Master Services Agreement (MSA) and, for each engagement, a Statement of Work (SOW) or Order Form.

For questions about legal terms, contact your Enablement Partner or [legal@scrums.com](mailto:legal@scrums.com).

## Key documents

**Master Services Agreement (MSA)** — The overarching agreement governing the relationship between Scrums.com and the client. The MSA covers service standards, liability, IP ownership, confidentiality, and termination. A copy is provided with your Order Form.

**Order Form** — Used for subscription and product orders, referencing the MSA. Each Order Form specifies the products, pricing, and term of your commitment.

**Statement of Work (SOW)** — Used for Outcome Driven Sprints and larger custom engagements. Defines the specific scope, deliverables, timeline, and acceptance criteria for a fixed engagement.

**NDA** — Non-Disclosure Agreement, available in South African and International versions. Executed before engineers access client systems or proprietary data.

## Platform legal documents

* [Terms and Conditions](https://www.scrums.com/legal/terms-and-conditions)
* [Privacy Policy](https://www.scrums.com/legal/privacy-policy)

## Contractual commitments

| Topic               | Where covered                       |
| ------------------- | ----------------------------------- |
| IP ownership        | MSA + Order Form                    |
| Confidentiality     | NDA + MSA                           |
| Data protection     | Data Processing Agreement (DPA)     |
| SLAs and support    | MSA by tier                         |
| Cancellation terms  | MSA — minimum 12-month initial term |
| Payment obligations | Order Form                          |

## Change management and SOW amendments

For significant scope changes mid-engagement — such as adding new product features or changing the delivery model — a revised SOW or Change Order is issued. Changes are not incorporated into delivery until the amended document is signed.

## Contact

For legal enquiries including contract queries, NDA requests, compliance documentation, or vendor questionnaires:

**Email:** [legal@scrums.com](mailto:legal@scrums.com)